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Prif leoliad
Centralised Support Services Management
Gradd
NHS AfC: Band 2
Contract
Cyfnod Penodol: 12 mis (12 months to be reviewed)
Oriau
Rhan-amser - 20 awr yr wythnos (Over 5 days (10am-2pm))
Cyfeirnod y swydd
241-553DS-24
Cyflogwr
Bolton NHS Foundation Trust
Math o gyflogwr
NHS
Gwefan
Royal Bolton Hospital
Tref
Bolton
Cyflog
£22,383 per annum pro rata
Cyfnod cyflog
Yn flynyddol
Yn cau
21/07/2024 23:59

Teitl cyflogwr

Bolton NHS Foundation Trust logo

Centralised Support Services Admin Assistant

NHS AfC: Band 2

 


 

Trosolwg o'r swydd

Part time 20 hours per week. Fixed term for 12 months.

The Centralised Support Services Management team at Bolton NHS Foundation Trust has an opportunity for an enthusiastic, motivated and flexible individual looking for a challenge in a post that is both interesting and varied to join our team .

Services operate flexibly over 5 days a week.  You should have the ability to work flexibly to meet the needs of the service, including covering for colleagues during absence and annual leave. 

Prif ddyletswyddau'r swydd

You will be expected to have excellent communication and interpersonal skills and the desire to work in a patient focussed environment.  You will also need to have good IT and organisational skills, with the ability to deal sensitively and confidently with people, both face to face and over the telephone, as well as work effectively as part of the team. The ability to work under pressure to meet deadlines is essential. 

You will also need to be able to work using your own initiative and without direct supervision.

The ideal candidate will have knowledge and experience of working in a similar environment.

Gweithio i'n sefydliad

Here at Bolton our patients are at the heart of everything we do. We ensure our patients receive the highest quality of Care and are guided by our Trust Values. We are proud that our Trust has been rated as Good by the Care Quality Commission (CQC). This is in recognition of the patient experience and quality of care that our staff provide to patients. It is also supported by our Nursing, Midwifery and Allied Health Professional Framework for Professional Practice.

The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. Staff are valued and we can offer excellent opportunities for further training and development.

The vision of this Trust is to be recognised by the people of Bolton and beyond as an excellent provider of health and care services and a great place to work. We are striving to attract, recruit and retain high caliber staff which reflect our communities. We are an inclusive employer who trains and develops our staff in a positive learning environment. We aim to be inclusive and therefore applications form all sectors of the community are welcomed.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Responsibilities include, but not limited to:

    • Provide a highly professional first point of contact and administrative support to the CSS management team, including maintenance of diary system, making arrangements for meetings, courses, conferences, travel and accommodation, supply of information, etc., maintaining confidentiality at all times.

    • To provide comprehensive administrative and secretarial support to the wider central management team as required. To include typing, photocopying, developing updating databases and spread sheets, filing correspondence both manually and electronically and maintenance of office systems.

     

     

    • Be responsible for developing and maintaining effective and efficient filing systems – electronic and paper. Ensure that Trust files, documents, policies and information is filed, stored and archived correctly, safely and securely. Organise and maintain filing systems, ensuring bring forward and deadline systems and processes.

    • Receive and welcome visitors in a polite and professional manner. Receive telephone calls, responding in a professional, polite and sensitive manner appropriate to the nature of the call. Ensure messages are communicated effectively to the intended recipient.

    • To utilise appropriate IT systems to support the role using Word, Excel, PowerPoint, Safeguarding Risk and Incident systems, ESR, LE2.2.

    • Assist in the preparation of presentation materials (e.g. power point) including the provision of any required hardware, e/g laptop and projector, at meetings and events, as required.

     

    • Prepare the papers for and minute meetings, arranging the meetings/seminars, venue and facilities, preparing and issuing of agendas, ensuring all necessary papers are available, taking accurate minutes, typing up and distributing to all relevant parties in a timely and professional manner.

    • Ensure that agreed actions from meetings/communications are clearly typed up and distributed and, as appropriate, flagged for follow-up with relevant parties.

     

    • Support with typing and sending out HR related letters/invitations

     

    • Support the management team with diary management

     

     




     



    • Type policies, protocols, guidelines and procedures, as directed, circulating to relevant staff within the organisation at various stages of the consultation and implementation process. To upload policies/guidelines on the Trust Intranet as instructed by the Governance Support Manager.

    • Prioritise own workload in order to meet deadlines and be responsive to changing and competing priorities.

    • Use the internet and Trust email system, as required, in accordance with Trust Policy.

    • Any other duties as requested by the Management team

    • Maintain a broad understanding of the work of the Diagnostic and Support Services Division of Bolton NHS FT as a whole, actively contributing to ideas for quality improvement.

    • Be responsible for the self-development of skills and competencies, through participation in learning and development activities and maintain up to date technical and professional knowledge relevant to the post.

    • Participate in the Trust’s performance appraisal system’ agreeing personal objectives and learning and development plans, related to the post, individual need and Trust/Divisional objectives.

    Develop and maintain effective, cordial and professional working relationships with the management team, colleagues and others.

Manyleb y person

Education/Qualifications

Meini prawf hanfodol
  • English and Maths GCSE or Equivalent Grade C or above
Meini prawf dymunol
  • Administration/Customer Service Qualification

Experience & Knowledge

Meini prawf hanfodol
  • Experience in an administrative environment
  • Experience working in an office dealing with conflicting demands
  • Ability to escalate as necessary
Meini prawf dymunol
  • Experience in a busy hospital / NHS setting
  • Experience using NHS IT systems
  • Experiencer working in MDT's
  • Knowledge/experience of minute taking

Skills

Meini prawf hanfodol
  • Good interpersonal & team skill
  • Good communication skills such as verbal and oral
  • Organisational skills inc time management & prioritising
  • IT skill
  • Flexible approach to working
  • Problem solving
  • Ability to prioritise

Bathodynnau ardystio / achredu cyflogwyr

Veteran AwareApprenticeships logoNo smoking policyCare quality commission - GoodDisability confident employerStep into healthArmed Forces Covenant

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Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Mrs Charlotte Kelly
Teitl y swydd
Operational Business Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01204 487585
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