Job summary
Employer heading
Senior Medical Secretary/Clerical Team Lead in Clinical Haematology
NHS AfC: Band 4
Job overview
We are looking for a highly organised part time senior medical secretary and clerical team lead with previous experience in a similar setting to undertake this challenging role within the Clinical Haematology admin team, based at the Royal Bolton Hospital. You will provide and manage a comprehensive secretarial service to the consultant haematologists, speciality doctors and clinical nurse specialists and will line manage the haematology clerical team.
Candidates should be articulate, capable of undertaking a demanding workload and must be able to demonstrate a significant level of initiative. Candidates should possess advanced keyboard skills including a high standard of word processing skills to at least RSA II or equivalent level qualification/experience. Previous medical secretarial experience and audio typing is essential.
You must be able to demonstrate excellent communication and interpersonal skills, the ability to prioritise workload and be able to work with little or no supervision. You should be able to integrate well with the existing team and have a genuine desire to provide a quality service to all patients.
The post holder will work 30 hours per week, Monday to Friday, hours to be agreed.
Main duties of the job
Main responsibilities include:
- Supervision and line management of the Clinical Haematology admin team
- Typing clinical correspondence
- Booking of follow up outpatient appointments
- Coding of outpatient activity
- Deal with telephone calls, both internal and external
Working for our organisation
We know we can provide you with a great place to work, alongside fantastic teams who are all pulling together to give the people of Bolton the best care possible. We have a unique family feel here in the Trust and this has been recently evidenced by our staff telling us, through the NHS Staff Survey, that we are the best place to work in Greater Manchester. We are so proud of this and it is so wonderful that our staff feel this way, especially in the midst of one of the biggest challenges we have faced.
The aims of this Trust are to improve the health of our people and provide the best possible care to the population in which we serve and ensure that our staff have joy and pride in their work. We are striving to recruit a workforce that reflects the communities in which we serve. Staff are valued and we can offer excellent opportunities for further training and development.
Detailed job description and main responsibilities
For further information regarding the key responsibilities of this role please see the attached job description. If you have any further questions regarding this role please do not hesitate to contact us via the information below.
Person specification
Qualifications
Essential criteria
- Maths GCSE Grade C or equivalent
- English Language GCSE or Equivalent Grade C
- RSA Level 2 Word and Text Processing or equivalent typing qualification and computer skills
Desirable criteria
- Medical Secretarial AMSPAR qualification or equivalent
- RSA Level 3 Word Processing and Text Processing
Experience
Essential criteria
- Secretarial experience
- Able to demonstrate experience of working with a variety of professionals
Desirable criteria
- Experience as a medical secretary in a healthcare setting
- Direct experience of working for medical consultants and/or other senior professionals
Skills
Essential criteria
- Excellent communication skills (written, verbal and telephone)
- Audio transcription skills
- Ability to react to unpredictable issues and re prioritising workload
Desirable criteria
- Competent in the use of an NHS Patient Administrative System
Knowledge
Essential criteria
- Sound knowledge of medical terminology
- Understanding of the NHS
Desirable criteria
- Understanding of medical terminology with more than one speciality
Physical
Essential criteria
- Ability to achieve deadlines
- Use of initiative to solve problems
Desirable criteria
- Evidence of ongoing personal development
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Steph Smith
- Job title
- Operational Support Manager
- Email address
- [email protected]
- Additional information
For further details / informal visits contact:
Steph Smith, Operational Support Manager, Complex Medicine
Tel 01204 390390 ext 144894 or [email protected]
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