Job summary
Employer heading
Clerical Officer - Single point of access
NHS AfC: Band 2
Job overview
As an employer and sponsor licence holder, to be able to provide sponsorship to overseas nationals via the Skilled Worker route we must ensure that we adhere to the sponsorship requirements set by UK Visas and Immigration. After carefully reviewing this role, we do not believe that this position meets the requirements for sponsorship. For details on eligibility criteria for a Skilled Worker visa, please follow this link to the gov.uk website Skilled Worker visa: Overview - GOV.UK (www.gov.uk)
We are looking for a resilient, robust, self motivated clerical officer to join our clerical team. The successful applicant will provide a booking service to District Nurses, Treatment Rooms, Bladder & Bowel and Podiatry.
Previous applicants need not apply.
Main duties of the job
Bolton NHS Foundation Trust and Bolton Borough Council are working in partnership to deliver efficient and effective patient-centred, integrated services across the health economy to reduce hospital admissions and support people to remain at home.
In order to meet this objective, we are seeking to appoint a Clerical Officer who is a flexible individual with excellent communication, IT and organisational skills to become part of the clerical team within the Integrated Community Services Division.
The role will be part of a clerical team that works over seven days between the hours of 8am and 5pm, . This is a 365 days a year service. which includes all bank holidays.
Duties will include: Processing referrals, inputting data, taking telephone queries, preparing reports, booking appointments, cancelling clinics, booking appointments photocopying and other general office duties.
Experience of working within healthcare would be preferable though full training will be provided.
The post is 37.5 hours per week over 365 days including weekends & all bank holidays on a rota basis. The successful applicant will be expected to demonstrate a flexible approach to working hours to cover the service at times of peak pressure.
Working for our organisation
This is a fast paced friendly environment to work, supporting several services across the division. . We are a large team of clerical officers who are committed to providing a great service, we are friendly, hardworking and welcoming.
Detailed job description and main responsibilities
Duties will include: Processing referrals, inputting data, taking telephone queries, booking appointments, cancelling clinics, preparing reports, photocopying and other general office duties.
Person specification
Education
Essential criteria
- English and mathematics GCSE level
Desirable criteria
- Previous experience in a busy office environment
- NVQ Administration level 2 or word processing qualification
Knowledge
Essential criteria
- Experience of using a range of computer software packages to produce accurate, well presented documents
Desirable criteria
- Evidence of previous experience using software packages
Experience
Essential criteria
- experience of working in a busy office environment
- evidence of maintaining information systems specifically LE2.2
skills and ability
Essential criteria
- Experience of producing accurate documents
- to be able to work as part of a team
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Caroline France
- Job title
- Divisional Administration Manager
- Email address
- [email protected]
- Telephone number
- 01204 331155
- Additional information
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