Job summary
- Main area
- Volunteer
- Grade
- Volunteer
- Contract
- Voluntary
- Hours
- Flexible working
- Other
- Job ref
- 382-VOL33-24
- Employer
- Blackpool Teaching Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Blackpool Teaching Hospitals
- Town
- Blackpool
- Salary
- NA
- Closing
- 04/12/2024 23:59
Employer heading
Blue Skies’ Volunteer
Volunteer
Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.
We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year. We employ over 7000 people from 68 different countries.
We welcome and encourage application from anyone with protected characteristics, as well as supporting reservists and Veterans who are looking for a rewarding and challenging career within the NHS.
Blackpool Teaching Hospitals encourages flexible working in all our roles to support staff in maintaining healthy home-life balance. Working patterns such as: part time working, self-rostering, compressed hours, annualised hours, term time, reverse term time and flexitime working can be explored.
Job overview
We have a team of staff based at Blackpool Victoria Hospital who will talk you through your role, make sure you are comfortable with your surroundings and will be on hand to answer any questions or concerns you may have while you are a volunteer.
Main duties of the job
All volunteers will complete a six week trial as an opportunity for them to check if they will enjoy volunteering, and for us to assess the suitability of their voluntary role. At all times volunteers will be expected to:
Participate in appropriate training required by the Trust, the Voluntary Services Department and the respective area;
Promote a relaxed and welcoming atmosphere;
Offer a smile to everyone and engage in friendly and appropriate conversation with those people who would like to talk;
Demonstrate respect and sensitivity to all individuals, ensuring confidentiality is maintained at all times;
Refer individuals to the appropriate member of staff where necessary;
Engage in any other appropriate activity under the guidance and support of a member of staff.
Working for our organisation
Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.
As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents – it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.
We also like to say thank you to all our volunteers for their hard work and dedication in a variety of ways; we invite all of our volunteers to social activities held throughout the year and we put on a special recognition ceremony to honour all the people who give up their time to help our hospital staff and patients.
Detailed job description and main responsibilities
- Participate in appropriate training required by the Trust, the Voluntary Services Department and the respective area;
- Promote a relaxed and welcoming atmosphere;
- Offer a smile to everyone and engage in friendly and appropriate conversation with those people who would like to talk;
- Demonstrate respect and sensitivity to all individuals, ensuring confidentiality is maintained at all times;
- Refer individuals to the appropriate member of staff where necessary;
- Engage in any other appropriate activity under the guidance and support of a member of staff.
Person specification
Education and Qualifications
Essential criteria
- N/A
Desirable criteria
- N/A
Experience and Knowledge
Essential criteria
- N/A
Desirable criteria
- N/A
Skills and Ability
Essential criteria
- Friendly and approachable to customers and patients
- Efficient at planning and organising
- Punctual and reliable
- Trustworthy and honest
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jessica Lonsdale
- Job title
- Blue Skies Office and Retail Manager
- Email address
- [email protected]
- Telephone number
- 01253 957903
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