Job summary
Employer heading
Radiology Systems Support Officer
NHS AfC: Band 4
Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire, with services covering the local authority areas of Blackpool, Fylde and Wyre. The Trust is part of the Lancashire and South Cumbria Integrated Care System (ICS) supporting a population of around 1.6 million people.
We have three main hospitals providing acute services to around 330,000 local residents. The organisation also provides specialist tertiary care for cardiac and haematology services, delivers community health services to over 445,000 residents including those in North Lancashire and hosts the National Artificial Eye Service across England. Plus, we provide urgent and emergency care services to an estimated 18 million people who visit the seaside resort each year. We employ over 7000 people from 68 different countries.
We welcome and encourage application from anyone with protected characteristics, as well as supporting reservists and Veterans who are looking for a rewarding and challenging career within the NHS.
Blackpool Teaching Hospitals encourages flexible working in all our roles to support staff in maintaining healthy home-life balance. Working patterns such as: part time working, self-rostering, compressed hours, annualised hours, term time, reverse term time and flexitime working can be explored.
Job overview
This is an exciting opportunity for an individual with a keen interest in Clinical Systems to join the Radiology Clinical Systems team.
Main duties of the job
To provide an efficient service which enables the Radiology department to function and develop
Assist with maintaining the data quality of the Radiology systems
Assist with managing user accounts in-line with set policies and procedures
Assist with the reporting identification and correction of system faults
Respond to patient and staff IT enquires and issues
Provide support to the Radiology Support Team
Working for our organisation
Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.
As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents – it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.
We recommend that all individuals employed in patient facing roles, or those located on a ward or department where patients receive a service should be fully vaccinated against COVID-19.
Detailed job description and main responsibilities
Duties and responsibilities include image transfers, image fix-ups, user account management, data quality and supporting the Data Access Team. For full details see attached job description
Person specification
Qualifications
Essential criteria
- Educated to HNC in IT subject or equivalent qualificaton/experience
Desirable criteria
- Microsoft Certified Professional
- ITL foundation or equivalent experience
Knowledge
Essential criteria
- Knowledge of Microsoft operating systems & office products
- Knowledge of computing hardware and end user computing environment
- Knowledge of Microsoft Active Directory (account provisioning and management)
Experience
Essential criteria
- Diagnosing PC equipment and associated peripherals faults
- deploying PCs and associated software
- Experience in either an IT support role or healthcare role involving significant time working with complex NHS IT systems
- Experience in collecting and recording data
- End user training
- Maintaining system data accuracy
Desirable criteria
- Working within quality environments
- NHS experience
- Previous experience of working with Radiology Information Systems and Picture Archive and Communications Systems
Skills
Essential criteria
- Computer literacy & advanced keyboard skills
- Working in a team
- Working under pressure
- Good interpersonal and explanatory skills in dealing with a mixed user skill base
- Good verbal and written communication skills
- Ability to prioritise workloads
- Maintaining accurate record and information
- Self-motivated and driven
Desirable criteria
- Strategic thinking
- Flexible working
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Christopher Lund
- Job title
- Radiology Clinical Systems Manager
- Email address
- [email protected]
- Telephone number
- 01253 953464
- Additional information
Kathleen Simon
Radiology Business Manager
If you have problems applying, contact
- Address
-
BTH
- Telephone
- 01253 957001
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