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Crynodeb o'r swydd

Prif leoliad
.
Gradd
NHS AfC: Band 2
Contract
Parhaol
Oriau
Gweithio hyblyg - 37.5 awr yr wythnos
Cyfeirnod y swydd
435-D271-24
Cyflogwr
East Lancashire Hospitals NHS Trust
Math o gyflogwr
NHS
Gwefan
Royal Blackburn Teaching Hospital
Tref
Blackburn
Cyflog
£23,615 Per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
11/12/2024 23:59

Teitl cyflogwr

East Lancashire Hospitals NHS Trust logo

Clerical Officer - Health Records

NHS AfC: Band 2

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care.  We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

Trosolwg o'r swydd

Provision of a comprehensive and efficient Health Records Service to patients/service users within the East Lancashire Health Community, ensuring a high level of Customer Care whilst maintaining confidentiality at all times. Together with clerical/admin experience, keyboard skills, a polite and pleasant manner, you will be part of this team.

Prif ddyletswyddau'r swydd

Provide an accurate and efficient filing and retrieval service for medical casenotes.

·         Locate and extract medical casenotes for patients attending clinic and for both elective and emergency admissions.

·         Request and ensure delivery of health records for patients either attending a clinic or an admission, from all departments within this Trust and other hospitals.

·         Prioritise own workload ensuring agreed timescales are met each day involving the provision of case notes.

·         Provide a courier service which involves the collection of health records onsite and offsite, for emergency admissions during all shifts a

·         Cull, prepare and record health records for offsite storage and redirect upon request. 

Gweithio i'n sefydliad

Please note, although this role is being advertised by East Lancashire Hospitals Trust, it will transfer to OneLSC a Corporate Collaboration hosted by East Lancashire Hospitals Trust on 1.11.24. There are no plans to change the location of the role.

We have a fantastic team of people who are conscientious, caring, reliable and compassionate, all qualities which are essential to the NHS.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Adhere to departmental policies and procedures and participate in audits in order to maintain data quality and provide an efficient service.

Frequent physical effort is required for long periods during a shift, therefore all moving and handling guidelines must be followed and staff must attend all training courses as required by the department manager

Manyleb y person

Essential

Meini prawf hanfodol
  • English Language and Maths GCSE Grade 4-9 or equivalent, Business Administration/ Customer Care NVQ Level 2 or equivalent.
  • Previous experience of working with IT systems or Microsoft Office. Previous experience in a customer care environment.
  • Willingness to learn new systems and processes Ability to work in a team Ability to demonstrate confidentiality and sensitivity when dealing with the public. Ability to work under pressure and use own initiative
  • IT/ Keyboard skills Good verbal and written communication skills Excellent interpersonal and communication skills in order to deal with all disciplines on the telephone using empathy and negotiating skills Ability to cope, whilst dealing with constant interruptions in a busy environment

Bathodynnau ardystio / achredu cyflogwyr

NHS Pastoral Care Quality AwardPositive about disabled peopleInvestors in PeopleCare quality commission - GoodDisability confident committedStep into healthHappy to Talk Flexible Working

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Paula Whitehead
Teitl y swydd
Deputy Health Records and Outpatient Manager
Cyfeiriad ebost
[email protected]
Rhif ffôn
01254 734079
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg