Job summary
- Main area
- Administrative & Clerical
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 351-BAY660-CS
- Employer
- Lancashire & South Cumbria NHS Foundation Trust
- Employer type
- NHS
- Site
- Ramsey Ward - Furness General Hospital
- Town
- Barrow-In-Furness
- Salary
- £22,816 - £24,336 per annum (subject to confirmation)
- Salary period
- Yearly
- Closing
- 12/07/2024 23:59
Employer heading
![Lancashire & South Cumbria NHS Foundation Trust logo](https://static.trac.jobs/employer-logos/127.png)
Ward Administrator
Band 3
Our Vision is to provide the best mental health, learning disability, autism and community based services for the populations we serve.
As an integrated mental health, learning disability and community Trust, Lancashire and South Cumbria NHS Foundation Trust provides a range of services including:
• Primary and secondary mental health care for children and adults including specialist inpatient child and adolescent mental health provision, perinatal mental health, forensic services including low and medium secure care.
• Specialist community support for children and adults with learning disabilities and autism, including intensive support.
• Community physical health and well-being services for children and adults.
The Trust was first established in 2002 and employs approximately 7,000 staff who provide care from more than 400 sites. The organisation offers opportunities for medics, mental health and general nurses, allied health professionals, psychology, administration and clerical staff, apprentices and volunteers.
Lancashire and South Cumbria NHS Foundation Trust supports flexible working, we believe that a positive work/life balance benefits NHS employees through improved health and wellbeing. We would consider working patterns such as; term time, part time, compressed hours, home/remote working, and flexi-time.
For more information visit our website via Lancashire & South Cumbria NHS FT.
Job overview
We are excited to be able to advertise for a Full Time Ward Administrator working in our Ramsey Mental Health Inpatient Ward, Dane garth.
We are looking for a highly motivated, pro-active individual who has excellent communication and interpersonal skills, lots of initiative and is looking for their next challenge.
You will provide a comprehensive administration and information service to the Inpatient ward within the Mental Health Network, coordinating their activities with other members of the Administration Team to ensure an efficient and confidential service is provided.
To carry out these duties the ward clerk will be expected to utilise a range of technical skills, which may include word processing, use of e-mail and other IT skills as well as using highly developed inter-personal and communication skills.
Previous experience in a clinical setting is desirable but not essential as full training will be provided.
While this is a demanding and busy role, the successful candidate is required to be able to demonstrate the Trust values and standards of behaviour expected by the organisation and meet the responsibilities of the job description and person specification.
Main duties of the job
- Answer telephones, taking and forwarding messages, ensuring that all telephone and personal callers receive a prompt, courteous, non-judgmental and well-informed response.
- Respond to queries, dealing with routine matters and passing more complex queries to the appropriate member of staff.
- Provide cover for other clinically based ward clerks during leave/sickness on an ad-hoc basis as required.
- Provide an administrative service to include typing of routine information such as reports, patients’ admission/transfer/discharge and Care Programme.
- Approach documentation, confidential letters, Multi-Disciplinary Meetings and other correspondence on behalf of the team, ensuring a high standard in accordance with Trust standards.
- Coordinate and manage the MDT’s diary, prepare agendas liaising with individuals both within and out with the Trust, and arrange meetings on behalf of the MDT.
Working for our organisation
Lancashire and South Cumbria NHS Foundation Trust is a great place to work and has a sound future as a leading provider of excellent mental health and substance misuse services.
The Trust invests in its staff and seeks to provide them with opportunities for training and personal development.
Detailed job description and main responsibilities
Please see attached the job description and person specification for full details of the main responsibilities for this post.
Person specification
Qualifications
Essential criteria
- Good standard of education to NVQ level 3 equivalent OR equivalent experience in an administrative role
- RSA II Typing or equivalent experience
Knowledge
Essential criteria
- Experience with Microsoft Packages
Experience
Essential criteria
- Working in an office/clerical environment
- Working with members of the public
Skills
Essential criteria
- Ability to communicate effectively both written & verbal
- Evidence of good grammar and numeracy skills
Work related circumstances
Essential criteria
- Ability to work flexibly and comply with all requirements of post
- Knowledge of and ability to complete breakaway training
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jay Crowther
- Job title
- Deputy Admin Lead
- Email address
- [email protected]
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