Job vacancy: ESR/OLM Education and Training Systems Administrator, Tameside and Glossop Integrated Care NHS Foundation Trust, Ashton-under-Lyne

Job summary

Main area

Education and Training

Grade

Band 3

Contract

Permanent

Hours

Full time
Flexible working

37.5 hours per week

Job ref

245-ADM3ETD-07-24

Employer: Tameside and Glossop Integrated Care NHS Foundation Trust
Employer type: NHS
Site: Tameside and Glossop Integrated Care Foundation Trust
Town: Ashton-under-Lyne
Salary: £22,816 - £24,336 per annum
Salary period: Yearly
Closing: 24/07/2024 23:59
Interview date: 01/08/2024

ESR/OLM Education and Training Systems Administrator

Band 3

Detailed job description and main responsibilities

To collate and input data to support the performance management requirements for external and internal activity including financial and training data.
To engage in general office duties, always ensuring a customer-focused approach, including the regular use of Microsoft Office Packages and other Trust on-line learning resources
In collaboration with the Team Lead, Manager, to support Subject Matter Experts to discuss how to capture training requirements on ESR, provide ESR Forms/necessary documentation to support position levelling as required.
To compile all relevant information to present to ETD Lead, Manager for approval, buy undertaking relevant searches for national content and enrol/direct subject leads to review should it be required.
With direct support from the Team Lead, Manager, to create new competence (s) and local e-Learning content as and when required.

To promptly respond and/or escalate all ESR queries in relation to Learning and Education
To contribute to the running of reports and projects to support the portfolio of Learning and Education
Daily usage of Microsoft office computer systems including word processing, spread sheets, databases, e-mail, and electronic diary management.
Support the effective working of the Team by acting as a central hub for communication and information.
Periodic requirement to lift moderate loads (stationary deliveries, office equipment, display boards and furniture)
To ensure all Mandatory and Essential to Role Training competencies are correctly set up on OLM to reflect requirements of the workforce and they are maintained appropriately to facilitate accurate compliance reporting.
To provide a professional, courteous, and helpful approach at all times with both our internal colleagues and external stakeholders
To contribute to the health and safety and risk management requirements in relation to Trust Policies and Procedures
To work collaboratively across the Trust to support our mandatory training compliance and help improve performance through initiatives such as eLearning support drop-in sessions, coupled with a flexible approach to support cover for colleagues as directed by line manager.
Assist in maintaining the quality of the service and environment and in implementing innovation and improvements. Ensure that all complaints, comments and suggestions are dealt with appropriately, resolving where possible and escalating to the line manager where appropriate.

Person specification

Qualifications and Experience

Essential criteria

GCSE Maths and English or equivalent
Experience of undertaking administration and general office duties
Experience and proficiency in Microsoft Office Packages in an Office environment

Desirable criteria

IT Qualification (level 3 or above) or relevant experience
Working in learning, education and development setting.
Working in an NHS setting.
Using a Learning Management System.

Skills

Essential criteria

Good decision-making skills.
Excellent IT skills in all Microsoft packages.
Excellent verbal and written communication skills.
Strong relationship building skills.
Ability to concentrate on specific and demanding matters, whilst dealing with unplanned interruptions.
High attention to detail and accuracy.
Awareness and maintenance of confidentiality and sensitive information
Motivated and able to work independently and as part of a team

New colleagues can look forward to a warm welcome here at Tameside & Glossop Integrated Care NHS Foundation Trust.

For our agenda for change staff, we offer a competitive benefits package with regular pay awards, annual leave of 27 days increasing to 33 days after 10 years and access to a competitive Pension Scheme to which both you and the Trust contribute. These terms and conditions are not applicable for Non-Executive positions.

Alongside this there are extensive training development opportunities with paid mandatory training, a protected training budget for staff and support for flexible working. We have an on-site Occupational Health Service to support you at work and have fast track access to physio, counselling and complimentary therapies.

At Tameside and Glossop Integrated Care NHS Foundation Trust, we welcome applications from all candidates.

At the Trust we always adhere to the UK Visas and Immigration rules pertaining to right to work; candidates who do not hold UK or Republic of Ireland (RoI) citizenship are required to obtain a Certificate of Sponsorship (CoS) to be eligible to apply for either a Health and Care visa or Skilled Worker visa which allows them to work in the UK, unless they have eligibility to work in the UK via another route.

To avoid disappointment, candidates wishing to apply for a role at the Trust who do not hold UK or Republic of Ireland citizenship and who would require a CoS from an employer, should carry out a self-assessment process to identify the likelihood of obtaining CoS by visiting Work in the UK.

The Trust is committed to making a difference to the environment. Our "Save Planet Tameside & Glossop" strategy means that we work towards protecting our natural environment and "green" workplace practices at all times.