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Job summary

Main area
Therapy Services Management
Grade
Band 4
Contract
Fixed term: 14 months (A secondment will be considered for Internal Applicants)
Hours
Full time - 37.5 hours per week
Job ref
359-6232481-T1-B
Employer
Maidstone and Tunbridge Wells NHS Trust
Employer type
NHS
Site
Tunbridge Wells Hospital
Town
Tunbridge Wells
Salary
£25,147 - £27,596 per annum pro rata
Salary period
Yearly
Closing
10/07/2024 23:59

Employer heading

Maidstone and Tunbridge Wells NHS Trust logo

Personal Assistant to Clinical Director of Therapies

Band 4

Job overview

The Therapy Directorate is seeking a Personal Assistant to provide a full, confidential, administrative, secretarial service to the Therapy Triumvirate (Clinical Director of Therapies, General Manager and Quality Lead). This requires excellent time management, organisational and communication skills both with internal and external organisations and an adaptable, flexible approach to produce work within required timescales.

We are keen to develop our team members; therefore, this role could be a development role, with on the job training and support if desired. There will also be the opportunity to attend relevant courses that will be required with specific developmental skills. This role is a secondment/fixed term position, however as we are a large directorate there is the potential to develop into other roles within the team after the secondment/fixed term contract ends.

Secondment will be considered for Internal Applicants.

Main duties of the job

  • To proactively provide support to the Clinical Director of Therapies, General Manager and Quality Lead, 
  • To manage efficiently the Therapy Triumvirate Microsoft Office diaries. Schedule, making appointments, arranging meetings (both internal and external), booking venues, organising catering and travel arrangements as required, some of which may be multi stranded and complex in nature and involve the formulation and adjustment of plans.
  • To receive and prioritise mail, both electronic and hard copy, and wherever possible respond to or delegate for draft response on behalf of the Clinical Director of Therapies, General Manager and Quality Lead, ensuring that all urgent matters are attended to in a timely fashion.
  • To draft and type: correspondence, agendas, minutes and reports- prioritising as necessary to ensure that organisational deadlines and priorities are achieved.
  • To maintain management health roster for staff annual leave /overtime / on call/ study leave and work pattern changes where required.
  • Compilation of monthly key performance reports including activity, workforce, governance and practice development data
  • To prepare power point presentations for meetings
  • To compile and publish a bi-monthly newsletter for the Therapy directorate

Working for our organisation

MTW is a large acute hospital trust in the south-east of England. We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.

Would you like to work flexibly?  In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Detailed job description and main responsibilities

Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.

Please note that appointment to this post will be subject to a satisfactory Disclosure & Barring Service Check at Standard Level. (Enhanced level now includes regulated checks against vulnerable adults and children).

At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career.  We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients.  We are committed to being a diverse employer and strive to reflect everyone in our local communities.  We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.

 We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here:  Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)

Interview Date: To be confirmed.

Person specification

Qualifications

Essential criteria
  • Education to Level 3 or equivalent
  • Level 2 Maths and English

Experience

Essential criteria
  • Minimum of 2 years working in office administration
  • Efficient and effective working with common computer programs (Microsoft Word, Excel, Power Point, email)
  • Experience of maintaining filing systems
  • Experience of handling telephone messages and enquiries
  • High standard of verbal and written communication
Desirable criteria
  • Extensive knowledge/experience of PA & current office practices
  • Understanding of the background to and aims of current healthcare policy/national guidelines/CQC/and appreciate the implications of this engagement

Skills

Essential criteria
  • Competence with working on Microsoft office suite.
  • Confidential and controversial information will be dealt with at all levels on a daily basis and is expected to be dealt with appropriately and sensitively
  • Good organisation and time management skills
  • Good telephone and interpersonal skills in order to communicate effectively with patients and healthcare professionals
  • Able to work under pressure
  • Administrative skills including minute taking
  • Problem solving skills and ability to respond to sudden unexpected demands
  • Capability to plan over short timeframes

Employer certification / accreditation badges

Kent and Medway Work Place Wellbeing AwardNHS Pastoral Care Quality AwardVeteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderImproving working livesStep into healthArmed Forces Covenant Bronze AwardRoyal College of Anaesthetists Accredited

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Kerrie Climpson
Job title
Interim General Manager, Therapies
Email address
[email protected]
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