Job summary
Employer heading
IBD Co-ordinator
Band 4
Job overview
An opportunity has arisen for a part time IBD (Inflammatory Bowel Disease) Co-ordinator working as job share within the Nursing Allied Health Administration Unit working at Tunbridge Wells Hospital.
An excellent range of secretarial and administrative skills, including a solid knowledge of medical terminology, audio typing experience and excellent customer care experience are essential. The ability to organise your day and work as part of a team are also required. Applicants should be confident, self-motivated and be able to demonstrate good communication and organisational skills, along with a flexible approach to duties. The applicant should be able to demonstrate an interest to learn new skills.
Main duties of the job
Working with job share IBD Co-ordinator situated at Maidstone Hospital ensuring good communication and team work.
Manage telephone enquires.
Ensure IBD Nurse clinic letters are typed within 10 day KPI, tests and relevant follow up recorded.
Ensure MDT letters are typed and necessary actions instigated.
Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible.
Maintain and book all IBD nurse clinics ensuring waiting list is admin validated and cleansed, cancelling clinics sometimes at short notice and reinstating clinics as necessary.
Working for our organisation
MTW is a large acute hospital trust in the south-east of England.
We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Detailed job description and main responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: TBC
Person specification
Qualifications
Essential criteria
- 5 GCSE level or equivalent including Maths and English Language
- RSA typing level 2 or equivalent
Desirable criteria
- Relevant administrative or secretarial training
Experience/Knowledge
Essential criteria
- Customer care experience
- Experience in a secretarial post
Desirable criteria
- Experience of working in a medical setting
Skills
Essential criteria
- Electronic systems (excel/word) and databases
- Audio typing (60 to 70 wpm)
Desirable criteria
- Knowledge of medical terminology
- Knowledge of gastroenterology
Documents to download
Further details / informal visits contact
- Name
- Anna Powell
- Job title
- Service Manager NAHAU & Rheumatology
- Email address
- [email protected]
- Telephone number
- 07514984256
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