HealthJobsUK

Job overview

An exciting opportunity has arisen to join the Patient Access team at Maidstone and Tunbridge Wells NHS Trust as a Harm Review Manager.  We are looking for a self-motivated individual to work full-time within our team. 

The ideal candidate will have experience of working in a hospital setting working with patient pathways and have good knowledge of the RTT standards and Access Policy.  

An outstanding communicator, the successful applicant will be able to deal confidently with a wide range of service users, including the Doctors, General Managers, GP's and other and staff within the organisation at all levels.  

Main duties of the job

Working with the Patient Access Team, validating patient’s pathways ensuring Harm Reviews are completed in a timely manner and that they are concise and accurate.  The ability to identify themes and ensure learning and training programs are implemented.  Co-ordinate and assist with the data inputting for monitoring and projecting performance.

Using internal systems to carry out validation and of inpatient and outpatient waiting lists to ensure the waiting list policy is being adhered to and to ensure that all patient pathway data is accurate. 

To attend and lead on the weekly Harm Review meetings. Working closely with the Business Information Department to ensure accurate and timely information is circulated to the directorate and Trust’s management team. Identify gaps, investigate, collect, and validate all aspects of the harm review process. 

Working for our organisation

MTW is a large acute hospital trust in the south-east of England. We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.

Would you like to work flexibly?  In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

Please contact the Recruiting Manager for an informal discussion should you have any queries relating to the role for which you are applying. Shortlisted candidates will be contacted via an email as soon as possible after the closing date. Should you receive an invitation to attend interview, please confirm or decline your attendance. Interview slots will then be allocated on a first come first serve basis.

After applying via NHS Jobs, your submitted application will be imported into our preferred Third party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. You will not be able to track the progress of your application or receive messages through the NHS Jobs website, and furthermore, that as an employer, we will not be able to respond to any e-mails sent to us via the NHS Jobs website. By applying for this post you are agreeing to Maidstone and Tunbridge Wells NHS Trust transferring the information contained in this application to its preferred applicant management system and Human Resources personnel.