Job summary
Employer heading
MS Co-ordinator
NHS AfC: Band 4
Job overview
The Neurology Service provides access for patients with neurological conditions to therapy.
• The post holder would provide all administrative duties for the Service, ensuring that all patient appointments and admissions are dealt with efficiently utilising appropriate trust electronic systems
• The post holder is responsible for providing an efficient, organised clerical service to the Team, including ensuring that all necessary medical records are available to them for the relevant patient admissions
• Work collaboratively with all members of the multi-disciplinary team (MDT) to meet the needs of patients and their families
• The post holder must also assist in the collection, organisation and input of relevant patient data into the local and national biologics registry/database, working in collaboration with the wider MDT to ensure that adequate accurate records are kept
• Monitor patient blood test compliance in order for patient to receive therapy
• Provide administrative support and co-ordinate the monthly biologics Team meeting
• Undertaking with the Team, both formal and informal review of the success and the development of this post within the team.
Main duties of the job
- To compile bloods due for prescriptions in the upcoming weeks for nurses to check
- Print and prepare prescriptions for consultants to sign – then prepare prescriptions once signed to go to pharmacy
- Prepare Ocrevus proformas to be signed and to go to pharmacy once signed.
- Update spreadsheets and keep track of caseloads
- Compile data/numbers when needed for presentations and business meetings for nurses (re medway meeting/meeting with consultants/meeting with management)
- Communicate with patients re bloods (send blood forms when needed)
- Make sure MRIs are requested in right amount of time and done when required (send to nurses to be requested)
- Communicate with patients re non clinical queries – prescription queries, worries about bloods, sending blood results, general enquiries not clinical
- Add patients to caseload spreadsheets/ DMT spreadsheet
- Access BLUETEQ when necessary.
- Complete co-morbidity sheets for Ocrevus patients
- Complete registration prescription forms for the nurses when needed if they do not have time/are busy.
- Keep the pharmacy spreadsheet updated and keep on track with prescriptions.
- Scanning documents onto e-notes
- IEP radiology requests and transfer forms
- Keeping an eye on MRI reports for the nurses
“Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible”
Working for our organisation
MTW is a large acute hospital trust in the south-east of England.
We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Detailed job description and main responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: TBC
Person specification
Qualifications
Essential criteria
- Good standard of general education or equivalent experience
- Good level of written and spoken English
Experience and Knowledge
Essential criteria
- Competent using Microsoft Office Packages
- Knowledge of Patient Centre or similar systems
- Waiting list experience
- Audio typing experience
Desirable criteria
- Knowledge of Trust Access Policy
- Awareness of National Patient Access targets
- Excel spreadsheet
Skills
Essential criteria
- Computer literate as well as good keyboard skills
- Customer care experience
- Excellent telephone manner
- Proven experience of unsupervised administrative work in a busy office environment
- Experience of accurate Data Inputting and Retrieval
- Experience of maintaining a comprehensive, logical computerised filing system
- Experience in dealing with the public
Documents to download
Further details / informal visits contact
- Name
- Anna Powell
- Job title
- Service Manager NAHAU & Rheumatology
- Email address
- [email protected]
- Telephone number
- 07514984256
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