Job summary
- Main area
- Employee Relations
- Grade
- Band 7
- Contract
- Fixed term: 6 months (Secondment may be considered for internal applicants)
- Hours
- Full time - 37.5 hours per week
- Job ref
- 359-6861927-T3
- Employer
- Maidstone and Tunbridge Wells NHS Trust
- Employer type
- NHS
- Site
- Maidstone Hospital
- Town
- Maidstone
- Salary
- £46,148 - £52,809 per annum pro rata
- Salary period
- Yearly
- Closing
- 07/01/2025 23:59
- Interview date
- 13/01/2025
Employer heading
Employee Relations Complex Case Manager
Band 7
Job overview
The purpose of the role is to manage complex and highly complex Employee Relations casework from start to finish. The role will ensure the provision of an effective, comprehensive and professional employee relations advisory service for individual cases, to the highest standards of quality. The role holder will be the demonstrable example of high quality and timely advice through all mediums.
Main duties of the job
Carry a significant caseload and support managers and the team with all types of complex and highly complex ER casework, including but not limited to disciplinary, grievance, bullying and harassment, sickness absence, performance management and MHPS cases, including supporting managers in the preparation of cases at all stages of the procedure as needed.
In conjunction with the HR Business Partners, advise and support managers and ER colleagues in organisational change, ensuring the formal consultation with staff representatives and staff is carried out effectively and within agreed timescales.
Providing managers and the team with advice and guidance on all aspects of Employee Relations, policies, procedures and good practice.
Coaching and development of individual line managers across the organisation enabling them to increase their competency in dealing with Employee Relations issues, ensuring appropriate consistency across the Trust and protecting the Trust from the risk of litigation.
Regularly research best practice in relation to policy and procedure updates.
To attend formal proceedings in complex disciplinary, grievance, capability cases, in both the capacity of presenting and hearing of cases.
To develop and maintain excellent relationships with all trade unions and workplace representatives through both formal and informal networks.
Working for our organisation
MTW is a large acute hospital trust in the south-east of England.
We provide a full range of general hospital services and some aspects of specialist and complex care to around 600,000 people living in west Kent and East Sussex. We have a team of over 8,000 full and part-time staff. We also provide specialist cancer services to around 2 million people across Kent and East Sussex via the Kent Oncology Centre.
In the 2024 NHS staff survey, our employees ranked MTW among the top 10 NHS Trusts nationwide and the second-best Trust to work for in the South East.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.
Detailed job description and main responsibilities
Once your pre-employment checks have been completed you will be contacted by Recruitment to arrange your start date which will be in line with one of our Corporate Inductions.
At MTW, we seek to develop a culture where everyone can reach their full potential with opportunities to grow and develop their career. We recognise and value the unique contributions that each of our staff bring, delivering the best quality care and service to our patients. We are committed to being a diverse employer and strive to reflect everyone in our local communities. We welcome applications from people of diverse backgrounds, perspectives and experiences and celebrate the diversity of thought, viewpoints and ideas that will make our Trust the best place to work.
We support our staff with disabilities to ensure they have the adjustments they need to be the best they can be in the workplace. Collaborating with Access to Work means that our staff are assessed by experts in the workplace and we ensure that their recommendations are implemented as quickly as possible. You can find out more here: Access to Work: get support if you have a disability or health condition: What Access to Work is - GOV.UK (www.gov.uk)
Interview Date: 13th January 2024
Please note that this role may often attract a high level of applications. Please note this role may close earlier than the original closing date so please ensure you submit your application as soon as possible
Person specification
Experience
Essential criteria
- Senior HR experience
- Trade Union relationship experience
- Policy Implementation
- Highly specialist ER knowledge
- TUPE
Desirable criteria
- NHS Experience
Qualifications
Essential criteria
- Full membership of CIPD (MCIPD) or eligible to apply for this status
- Educated to a post graduate level or equivalent or significant work-related experience
Skills
Essential criteria
- Analytical and problem-solving skills
- Facilitation and training skills
- Ability to work under pressure and prioritise
- Ability to establish credibility and good relationships with internal and external staff including managers, clinician and staff and manage those relationships with sensitivity and diplomacy
- Ability to express complex issues both verbally and in writing in an easily understood manner for a range of audiences with clear and confident presentation skills
- Advanced communication, facilitation, training and presentation skills
- High level of computer literacy including Microsoft Word, Excel and PowerPoint.
- Standard Keyboard skills
Desirable criteria
- Coaching/Mentoring/Mediation
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
Documents to download
Further details / informal visits contact
- Name
- Liam Coleman
- Job title
- Employee Relations Manager
- Email address
- [email protected]
- Telephone number
- 01622 225614
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