Job vacancy: Elderly Medicine Support Secretary, Medway NHS Foundation Trust, Gillingham

Job summary

Main area: Support Secretary
Grade: Band 3
Contract: Fixed term: 12 months
Hours: Part time - 30 hours per week (4 days per week, must work Friday)
Job ref: 275-2406EM-SS

Employer: Medway NHS Foundation Trust
Employer type: NHS
Site: Medway NHS Foundation Trust
Town: Gillingham
Salary: £22,816 - £24,336 per annum/pro rata
Salary period: Yearly
Closing: 09/07/2024 23:59

Elderly Medicine Support Secretary

Band 3

Do you have the ambition and vision to deliver the Best of Care by the Best People?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust, we are able to give our employees flexibility on where, when and the hours they work.

Our culture and values are what drives Medway NHS Foundation Trust and is the heartbeat of who we are as an organisation. It is important that you understand and to refer to our values when you are completing your application and always reflect our values throughout your employment with the Trust.

Detailed job description and main responsibilities

To accurately complete the urgent audio-typing of the clinic within agreed turnaround times as directed by Service Manager

To ensure the enclosures indicated by the clinician on Bighand are sent out with the appropriate letter(s).

To be responsible for sending out and distributing clinic letters

To ensure any amendments/ corrections returned from the clinical teams are processed in a timely fashion to ensure that delays do not occur in the patient pathway.

To ensure patient records are accurately maintained on PAS (OASIS), and any other relevant system(s) or databases, ensuring that patient demographics details are correct

To check the clinic has been cashed up and the treatments status code and outcome code have been correctly inputted by the reception staff and escalate where appropriate as directed by the Team Leader.

To ensure there is effective and robust communication, liaising with Pathway Co-Ordinators, Team Leaders, Service Manager, and any other colleagues, including escalation of any issues as necessary.

To ensure that filing of all loose correspondence is carried out at the time of typing and that the files are kept in good order as detailed in the Trust Health Records Policy.

To assist in the introduction and use of new technology and implement office procedures for the specialities.

To train staff in new technology and procedures if required.

To participate in team meetings and work with the Operational Support and Service Manager on service development.

To provide support for clinical specialty teams as directed by the Team Leader(s) or Service Manager.

Any other duties as directed by Operational Support or Service Manager

Person specification

Qualifications

Essential criteria

Educated to GCSE level including English or equivalent qualification/experience

Knowledge

Essential criteria

Computer literate including ability to use Microsoft packages such as Excel
Has the ability to adapt to challenging and changing situations/demands and able to support colleagues
Knowledge of 18 week pathway and cancer pathway

Experience

Essential criteria

Experience of using Medical Terminology.
Ability to work on own initiative and to work within a team
Using Patient Administrative System, PAS Theatres & Safer Sleep

Values Based Question

Essential criteria

Give an example of a time where you have demonstrated a ‘can do’ attitude (including the situation you were in) and the outcome

Please note that we do not accept applications via CV or recruitment agencies.

This post will close before the intended closing date should sufficient number of suitable applications be received. Therefore, if you are interested in applying for this role, we suggest that you do so at the earliest opportunity.

Applications are welcomed from applicants who wish to apply for a position on the basis of a smarter or flexible working arrangement. Where candidates are successful at interview, such requests will be taken under consideration and accommodated where the needs of the service allow.

We welcome applications irrespective of people's age, disability, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

All staff no matter where they work or which age group of patients they work with must be aware of their responsibility to act when they feel a child, young person or vulnerable adult has been or is at risk of abuse.

We are a fully non-smoking Trust. Smoking is completely prohibited in all Trust buildings, grounds and car parks for patients, visitors, staff and contractors.

This Local Employment Partnership Employer shares information about new starters with Jobcentre Plus, for statistical purposes only.

After applying via NHS Jobs, your submitted application will be imported into our preferred third-party recruitment system. All subsequent information regarding your application will be generated from apps.trac.jobs. If you are appointed to a post, information will also be transferred into the NHS Electronic Staff Records system.

You will not be able to track the progress of your application or receive messages through NHS Jobs, and furthermore, as an employer, we will not be able to respond to any e-mails sent to us via NHS Jobs. If you have a query relating to your application, please contact the Resourcing Team on 01634 830000.

If you have not heard from us within 21 days of the closing date, please assume that you have not been shortlisted on this occasion.

We wish to stress that no discourtesy is intended in following such a procedure, and you should not let this deter you from future applications.

Defence Employer Recognition Scheme (ERS) - Bronze

Defence Employer Recognition Scheme (ERS) - Silver

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name: Elizabeth Bell
Job title: Service Manager
Email address: [email protected]

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Job summary

Employer heading

Elderly Medicine Support Secretary

Band 3

Job overview

Main duties of the job

Working for our organisation

Detailed job description and main responsibilities

Person specification

Qualifications

Essential criteria

Knowledge

Essential criteria

Experience

Essential criteria

Values Based Question

Essential criteria

Employer certification / accreditation badges

Applicant requirements

Documents to download

Further details / informal visits contact

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