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Job summary

Main area
Cancer
Grade
Band 4
Contract
Fixed term: 6 months
Hours
Full time
Job ref
275-2406PC-NSS
Employer
Medway NHS Foundation Trust
Employer type
NHS
Site
Medway
Town
Gillingham
Salary
£25,147 - £27,596 per annum
Salary period
Yearly
Closing
Today at 23:59

Employer heading

Medway NHS Foundation Trust logo

NSS Pathway Coordinator

Band 4

Do you have the ambition and vision to deliver the Best of Care by the Best People?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision of Better, Best, Brilliant is achieved

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust, we are able to give our employees flexibility on where, when and the hours they work.

Our culture and values are what drives Medway NHS Foundation Trust and is the heartbeat of who we are as an organisation. It is important that you understand and to refer to our values when you are completing your application and always reflect our values throughout your employment with the Trust.

Job overview

NSS Pathway Coordinator

Cancer and Core Clinical Services

Care Group: Cancer & Access

Band: 4 

Salary: £25,147 - £27,596 per annum

Interview Date: 17th July 2024

Contract: 6 month fixed term/secondment 

 We are recruiting for a NSS Pathway Coordinator who shares our ambition and vision to deliver the Best of Care by the Best People and has the drive to take us forward, by ensuring that the Trust continues to be the first choice for patients and our staff.

Main duties of the job

The post holder will provide a pivotal secretarial and a clerical service to Consultant(s) and their clinical team for the Non Site Specific (NSS) and Metastasis of Unknown Primary (MUO) Services. The post holder will work flexibly with the other secretaries and members of the multi-disciplinary team, within the department and provide a professional, efficient administrative service to patients.

 The fundamental role of the Pathway Co-ordinator is to ensure that patients are being managed safely on their pathway from referral to treatment for NSS & MUO. Ensuring all relevant information is available and to record information relating to clinical episodes on relevant IT systems and within the patients’ case notes. The post holder will have specific responsibilities for the prospective monitoring of access targets and will escalate potential breaches to Service Team.

Our values are Bold, Every Person Counts, Sharing and Open and Together. It is important that you understand and to refer to our values when completing your application and always reflect our values throughout your employment with the Trust.

We are committed to endorsing diversity, multiculturalism, and inclusion; our policies / procedures ensure that all applicants are treated fairly at every stage of the recruitment process.

To contribute to our exciting future and become part of our team, apply today.

Working for our organisation

Do you have the ambition and vision to deliver our mission of the Best of Care by the Best of People providing excellent care, every time?

Here at Medway, we pride ourselves on working together as one to ensure that our shared vision is achieved for our patients.

As a key partner in the healthcare of our local population, we are keen to deliver this as an outcome of our Trust-wide strategy – Patient First. Using an Operational Excellence approach to align our priorities and operational management structures, we are just over a year and half into our Patient First deployment. We are looking for creative, skilled people to join our Transformation Team and further support us on this journey.

Our culture and values define us here at Medway NHS Foundation Trust and are the heartbeat of who we are as an organisation.

Our BEST values underpin Patient First and are at the core of the care we give to our patients, the support we offer to our staff and our overall leadership approach:

B – Bold

E – Every person counts

S – Sharing and open

T - Together

Our Trust is a great choice for people who want to develop their career in an ambitious and dynamic environment; our employees are able to choose the coverage and supplemental benefits that best fit their needs and those of their families. This includes the promotion of flexible working opportunities across the Trust.

Detailed job description and main responsibilities

Ensure that all patients are accurately monitored through each stage of their diagnostic and treatment pathway.  

To have an understanding of the NSS & MUO pathway and the MDM process.

To understand and use patient tracker lists as a tool to achieve the above.

Ensure that capacity issues are escalated to the Service Manager. 

To manage and take responsibility for Teleologic on behalf of Consultant(s) ensuring timely authorisation of letters and escalation of any issues to the Service Manager.

To take ownership and have detailed knowledge of all patient related information, including case notes, results, referrals and correspondence within dedicated office space. 

To monitor awaiting investigations, ensuring urgent procedures are booked and results chased daily and to monitor / chase routine investigations on a weekly basis. 

To prioritise and administer all patient related enquiries in a timely manner to ensure that patient safety is paramount under the empowerment and guidance of the Consultant(s).

Be knowledgeable and adhere to Government and Trust targets for patient waiting times.

Person specification

Qualifications

Essential criteria
  • Educated to NVQ level 3 equivalent qualification and experience
  • Qualification in Audio Typing or proven experience of audio-typing within a healthcare setting

Knowledge

Essential criteria
  • Proven experience of using Medical Terminology or Qualification eg Amspar
  • Computer literate including ability to use Microsoft packages such as Excel
  • Experience of PAS. Understanding of National NHS Targets

Experience

Essential criteria
  • Excellent communication skills written and verbal
  • Excellent interpersonal skills, with the ability to work across the organisation liaising with different levels of personnel
  • Ability to empathise with patients and carers and to provide a caring environment to aid communication
  • Proven ability to solve problems under own autonomy
  • Has the ability to adapt to challenging and changing situations and demands and able to support colleagues

Skills

Essential criteria
  • Good organisational skills, self motivation, drive for performance and improvement, reliable and flexible in approach and attitude
  • Strong sense of commitment to openness, honesty and integrity in undertaking the role.
  • Attention to detail

Employer certification / accreditation badges

No smoking policyPositive about disabled peopleAge positiveDefence Employer Recognition Scheme (ERS) - BronzeDefence Employer Recognition Scheme (ERS) - SilverDisability confident employerNHS Rainbow badgeStep into health

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Elisabet Sanchez
Job title
Service Manager
Email address
[email protected]
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