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Job summary

Main area
Learning and development lead
Grade
Band 6
Contract
Fixed term: 1 year (until November 2025 to cover mat leave)
Hours
Full time - 37.5 hours per week (Can be flexible with times of work)
Job ref
813-284-0724-LB
Employer
Medway Community Healthcare CIC
Employer type
NHS
Site
MCH House
Town
Gillingham
Salary
£35,392 - £42,618 per annum
Salary period
Yearly
Closing
01/08/2024 23:59

Employer heading

Medway Community Healthcare CIC logo

L&D lead

Band 6

Do you want to be part of an award winning and dynamic social enterprise that:

  • is renowned for providing high quality care and is ranked ‘Good’ by the CQC;
  • is a for-better-profit organisation, reinvesting any surplus back into our health and care services and our local community;
  • is friendly, ambitious, welcomes innovation and rewards excellence;
  • offers superior benefits; everything you get in the NHS and more;
  • and whose achievements reflect the passion, dedication and commitment demonstrated by our staff across all services?

Our vision is to be a successful, vibrant, community interest company that benefits the communities we serve. So if you want be a part of this, we would love to hear from you.

Job overview

Are you ready to inspire and lead the next generation of learners?

We’re looking for a dynamic and visionary learning and development lead to join our team and take charge of our workforce’s growth and development. If you’re passionate about creating a culture of continuous learning and have a proven track record in developing impactful training programs, we want to hear from you!

 

Main duties of the job

What You’ll Do:

  • Lead and Inspire: Manage and mentor the L&D team, fostering an environment of creativity and collaboration.
  • Plan and Coordinate: Plan and implement a comprehensive range of learning and development courses and events that aligns with our organisational goals and objectives.
  • Program Development: Design and source innovative training programs, workshops, and e-learning courses to enhance the skills and knowledge of our employees.
  • Performance Improvement: Use data-driven insights to evaluate the effectiveness of training programs and make continuous improvements.
  • Culture Champion: Promote a culture of continuous learning and professional development throughout the organisation.

What We’re Looking For:

  • Experience: Experience of working in a Learning and Development team with knowledge of the apprentice levy, commissioning courses and managing organisational training needs.
  • Skills: Strong leadership, communication, and project management skills. Expertise in training record platforms (ideally ESR OLM), NHS training pathways, adult learning principles, and managing apprenticeship courses.

Ready to Lead the Future of Learning?

If you’re excited about the opportunity to lead a talented team and make a significant impact on our organisation, we’d love to meet you. Apply now and embark on a journey of innovation, growth, and success with us

Working for our organisation

So what else?

  • This is your chance to join a progressive and innovative service in a social enterprise that is patient and staff focused - you’ll even have the opportunity to become an MCH shareholder.
  • We encourage staff to get involved in exploring new ways of working and service development.
  • We’ll provide well established, in-service training, one to one supervision, and appraisals with regular support.
  • You’ll be able to develop your skills in a friendly and supportive team.

Would you like to work flexibly?  In the NHS, we are reminded every day of how important work life balance is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you. Speak to us about how we might be able to accommodate a flexible working arrangement.

The small print

  • Informal visits can be arranged on request.
  • We will offer you the choice of two pension schemes; the NHS Pension scheme and the scottish widows group pension scheme.
  • MCH encourages all staff to be double COVID vaccinated to protect themselves, their colleagues, their family and their patients.

Detailed job description and main responsibilities

Job purpose

The Learning and Development Lead will lead on the development, co-ordination, and delivery of a range of L&D interventions that support the delivery of the MCH People strategy including:

 

·       Operational delivery of the L&D service including:

o   Design, delivery and management of corporate, clinical, and local induction.

o   Ensuring statutory and mandatory training is designed and delivered efficiently and in a way that promotes safety for staff, and patients, and maintains compliance.

o   Procurement of all training to ensure compliance with standing financial procedures and quality provision that meets the needs of services/pillars.

o   Line management of the L&D team

o   Leading the annual learning/training needs analysis for non-statutory and mandatory courses  

o   Maintain and review the learning and development policy.

o   Maintain and review the PDR policy and compliance.

o   Supporting the recruitment and development of apprenticeships within the organisation. 

·       Monitors delegated L&D related budgets ensuring risks are escalated to the HR Director  

·       Management of apprenticeship the apprenticeship levy including:

o   Supporting managers with the recruitment and ongoing management of apprentices

o   Maximising the apprenticeship levy funding

o   Procurement and quality assurance of training providers

o   Acting as a liaison between providers and employees when necessary

·       Leadership Programmes:

o   Support the design, delivery and commissioning of leadership and management programme.

o   Co-ordination of the NHS Staff Survey working closely with HR Business Partners and ESR lead

·       Lead the staff flu vaccination campaign with the Deputy Director of Nursing

 

 

Role requirement and person specification

 

Criteria

Essential

Qualifications, training, knowledge, and experience

·   Degree in education/learning and development or equivalent experience

·   Highly specialist in-depth knowledge of L&D including apprenticeship programmes, commissioning of training and development relevant to the health and social care sector.

·   Experience of managing complex projects with conflicting demands and deadlines

·   Working knowledge of procurement procedures and SBS to commission new training providers, raise POs and pay invoices. 

 

Communication skills

·   Ability to prepare and produce highly complex, sensitive, and contentious information in a concise manner for dissemination to a broad range of stakeholders.

·   Work in collaboration with key stakeholders to build and maintain working partnerships including HR colleagues, staff, managers, union bodies, Health Education England, training providers, Universities, and other external agencies.

·   Present to wide ranging audiences on a range of L&D programmes and projects.

·   Ability to negotiate with external organisations, for example, training providers

Analytical and judgemental skills

·   Analyse complex issues and make recommendations on a range of options, for example, training needs analysis results, staff survey results, usage of apprenticeship levy monies and other budgets.

·   Identifies risks relating to L&D projects and makes recommendations for their resolution.

·   Lead procurement exercises for a range of L&D programmes ensuring best value for money

Planning and organisational skills

·   Plan and organise a complex range of activities that will require adjustment and flexibility e.g. L&D programmes, staff survey, staff flu vaccination programme.

·   Run procurement exercises in-line with financial and procurement legislation.

·   Lead on the annual training needs analysis

Physical skills

·   Standard keyboard skills

Responsibility for patient care

·   Has incidental contact with patients/clients but would provide non-clinical advice when and where necessary

Responsibility for policy and service development

·     Proposes policies that impact on own area of work and beyond e.g. learning and development, PDR policy

Financial and physical resources

·     Monitors L&D budgets

·     Contributes to forecasting of L&D budgets

Human resources

·      Manages L&D team e.g. appraisal, recruitment, development planning, performance management.

·      Provides an advisory service to managers and staff on L&OD  

·      Responsible for the delivery of the L&D service

Information resources

·     Occasional requirements to create reports e.g. training trends, training needs analysis, budget monitoring  

Research and development

·     Undertakes surveys and research as necessary to own work

Freedom to Act

·       Able to work autonomously guided by principles and organisational/occupational policies and regulation. 

·       Provides specialist advice to managers and staff on L&OD matters

Effort factors

Physical - Combination of sitting, standing walking - light physical effort.

Mental – work pattern unpredictable e.g. managing team, covering facilitation, frequent requirement for concentrations to write reports, procurement specifications, budget monitoring.

Emotional – occasional exposure to emotional circumstances e.g. managing team performance, feeding back learner progress, facilitating difficult conversations.

Working conditions – exposure to unpleasant working conditions is rare

Person specification

Experince

Essential criteria
  • Experience of leading a L&D team
  • Experience of working with the apprentice levy
  • Experience of managing a range of projects
Desirable criteria
  • Experience with OLM

Attitude

Essential criteria
  • Ability to work in partnership and part of a team
  • Ability to negotiate and drive down price
  • Ability to lead a team
Desirable criteria
  • Proven track record of managing TNA across a complex organisation

MCH Values

Essential criteria
  • Good understanding of MCH values

Past Experience

Essential criteria
  • Evidence of understanding the levy
  • Evidence of managing a budget
  • Evidence of managing poor attendance staff
Desirable criteria
  • Evidence of bringing new ideas to the orgnisation

Employer certification / accreditation badges

Apprenticeships logoNo smoking policyWorkplace Wellbeing Charter LogoCare quality commission - GoodDisability confident committedStep into healthArmed Forces Covenant

Documents to download

Apply online now

Further details / informal visits contact

Name
Kim Reynolds
Job title
HR Director
Email address
[email protected]
Telephone number
07734 769824

If you have problems applying, contact

Address
MCH House
Bailey Drive
Gillingham Business Park
Gillingham
ME8 0PZ
Telephone
07796182085
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