HealthJobsUK

Job overview

Antenatal Clinic Receptionist/Administrator

Do you thrive in a fast-paced environment while providing exceptional customer service?

We're looking for a passionate and organised individual to join our friendly and supportive team at our busy Antenatal Clinic. You'll play a vital role in ensuring a  positive experience for those who are attending the clinic. In this varied and rewarding role, you will play a vital part in ensuring the smooth running of our clinic, providing a warm and welcoming environment for expectant parents.

What you'll do:

• Be the first point of contact for patients, greeting them warmly and efficiently.
• Manage clinic reception duties, including answering phones, booking appointments, and processing paperwork.
• Maintain accurate patient records and clinic documentation.
• Assist the clinical team with administrative tasks.
• Ensure a clean, tidy, and welcoming environment for patients and staff.

What you'll bring:

• Excellent communication and interpersonal skills.
• A positive and professional attitude.
• The ability to work effectively as part of a team and manage multiple tasks.
• Strong organisational skills and a keen eye for detail.
• IT literacy, including experience with relevant healthcare software .
• A genuine passion for supporting expectant parent on their pregnancy journey.

If you are looking for a rewarding role where you can use your organisational skills and make appositive contribution to a busy team, we would love to hear from you.

Main duties of the job

To be able to use own initiative when dealing with the public and screening telephone calls and communicating with women, relatives and colleagues in a courteous and helpful way.

On a daily basis, undertake errands to other departments as   necessary to the relevant department etc and obtain medical notes as required. 

To provide accurate patient information to other departments/hospitals/outside agencies as appropriate and ensure relevant paperwork is completed and filed.

To prepare necessary paperwork and equipment enabling midwives to carry out their duties within the Community/Hospital setting. 

Working for our organisation

We are committed to being an inclusive and diverse employer. We strive to employ people who reflect the communities we serve, and aim to create an inclusive culture where everyone can reach their full potential. Whatever your race, ethnicity, belief, generation, sexual orientation, gender or gender identity, disability or experience, you’ll appreciate the opportunities we give you to work in an inclusive atmosphere. We welcome applications from people of diverse backgrounds, perspectives and experiences to build on the progress we’ve achieved to make our Trust diverse and the best place to work. We celebrate the diversity of thought, viewpoints and ideas that help us overcome challenges and embrace new possibilities.

 If you are considering applying for a role, please be aware that as an NHS Employee you may have contact with vulnerable service users. Due to the government regulations for mandatory vaccinations for COVID-19 for NHS employees, it has been necessary to take significant steps to protect the health and safety of our staff and our patients. In order to comply with our duty of care, we require all of our staff to be fully vaccinated against COVID-19. Your vaccination status will be a condition of your employment and evidence of vaccination will be obtained during the recruitment process, unless you are medically exempt.

 Your commitment will help us to put the safety and care of our patients first, as well as helping us to protect you and your colleagues.