Crynodeb o'r swydd
- Prif leoliad
- Community Mental Health Team
- Gradd
- Band 2
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos (9am to 5pm)
- Cyfeirnod y swydd
- 380-EK181
- Cyflogwr
- Kent and Medway NHS and Social Care Partnership Trust
- Math o gyflogwr
- NHS
- Gwefan
- Laurel House, Canterbury
- Tref
- Canterbury
- Cyflog
- £22,383 per annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- 11/07/2024 23:59
Teitl cyflogwr
Reception Administration Assistant
Band 2
The CQC rates us as an Outstanding organisation for Caring with an overall rating of Good
Kent and Medway NHS and Social Care Partnership Trust (KMPT) offer a range of ongoing benefits to our valued workforce across the Trust. From an active health and wellbeing programme to regular recognition events, we work hard to provide varied benefits that make a difference to your work-life balance.
Would you like to work flexibly? In the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us, for our patients and for you.
Speak to us about how we might be able to accommodate a flexible working arrangement.
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Trosolwg o'r swydd
An opportunity has arisen for the role of an Administration Assistant/Receptionist on our busy reception at Laurel House. The role will involve greeting our service users face-to-face and over the telephone, and providing administration support to the community team.
You will also be trained on the Trust's patient management system and have access to our patients' records, which will play a key part of your job.
Prif ddyletswyddau'r swydd
- Greeting service users face-to-face and over the telephone.
- Making room bookings for Laurel House.
- Confidently use electronic communication systems e.g. email and outlook in accordance with Trust policy.
- Be responsible for health and safety of yourself and visitors.
- Upkeep of the reception area, ensuring we are providing up to date information including restocking leaflets etc.
- Responsible for the collating of and distribution of all incoming post and the franking of outgoing post.
- Actively seek service user experience feedback.
- Ability to use Word to produce high quality documents / letters / reports.
- You will have a friendly and approachable manner and good attention to detail.
- You will be able to prioritise and organise work with the ability to meet deadlines.
- Use general office equipment eg photocopier, laminator, printer and franking machine.
- Be compliant with Trust mandatory training.
Gweithio i'n sefydliad
Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.
We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.
The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.
You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.
The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman are recognised as playing a vital role in providing an exemplary service.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
The main responsibilities of this role are -
- Greeting service users face to face and over the telephone.
- Making room bookings for Laurel House.
- Confidently use electronic communication systems e.g. email and outlook in accordance with Trust policy.
- Be responsible for health and safety of yourself and visitors.
- Upkeep of the reception area, ensuring we are providing up to date information including restocking leaflets etc.
- Responsible for the collating of and distribution of all incoming post and the franking of outgoing post.
- Actively seek service user experience feedback.
- Ability to use Word to produce high quality documents / letters / reports.
- You will have a friendly and approachable manner and good attention to detail.
- You will be able to prioritise and organise work with the ability to meet deadlines.
- Use general office equipment eg photocopier, laminator, printer and franking machine.
- Be compliant with Trust mandatory training.
Please see job description for full details.
Manyleb y person
Qualifications
Meini prawf hanfodol
- Educated to GCSE in Maths and English or equivalent NVQ Level 2
Meini prawf dymunol
- RSA Typewriting qualification
Experience
Meini prawf hanfodol
- Experience in a customer facing role, able to demonstrate customer care skills
Meini prawf dymunol
- Previous experience working in a reception office
- Experienced in Word and Excel to be able to produce high quality documents
Knowledge and skills
Meini prawf hanfodol
- General office duties
Meini prawf dymunol
- Knowledge and use of RIO our client system
Bathodynnau ardystio / achredu cyflogwyr
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Helen Child
- Teitl y swydd
- Admin Lead
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 079200 86542
Rhestr swyddi gyda Kent and Medway NHS and Social Care Partnership Trust yn Gwasanaethau gweinyddol neu bob sector