Job summary
- Main area
- Recruitment
- Grade
- Apprenticeships: Apprenticeship
- Contract
- Apprenticeship: 18 months
- Hours
- Full time - 37.5 hours per week
- Job ref
- 344-1478COR
- Employer
- East Kent Hospitals University NHS Foundation Trust
- Employer type
- NHS
- Site
- Kent and Canterbury Hospital
- Town
- Canterbury
- Salary
- £15,688 Apprentice wage – 1st year: Annex 21 of Band 2 £15,668 2nd year: National Minimum Wage
- Salary period
- Yearly
- Closing
- 29/07/2024 23:59
Employer heading
Resourcing Assistant Apprentice
Apprenticeships: Apprenticeship
Job overview
Are you passionate about people and eager to start a rewarding career in recruitment? We have the perfect opportunity for you!
Working as the Resourcing Assistant Apprentice you will be the first point of contact within the Resourcing team and representing the Trust in all internal and external recruitment correspondence.
You will assist and support the Resourcing Manager and the team of Resourcing Advisors and Resourcing Team Leaders in providing the Trust with an excellent, proactive recruitment service.
Establishing an effective and efficient comprehensive Resourcing administration and advice to all service users will be top priority, ensuring that the service provided meets agreed quality standards.
Main duties of the job
- Being the first point of contact for all resourcing correspondence, communicating via various means such as telephone and e-mail
- Compiling and organising incoming recruitment paperwork from recruiting managers electronically
- Taking phone calls daily from the People and Culture service desk
- Collecting and delivering daily post and distributing to the relevant areas
- Completing reception duties, answering the phone, email ticket requests and responding to all correspondence in a professional manner
- Responding appropriately, producing correspondence, to internal and external queries.
- Ensuring accurate data input on all recruitment systems used within the Resourcing Team
- Working towards and achieving all Resourcing KPI’s and supporting team members while doing so
- Supporting the administration of the annual junior doctor intake
- On occasion attending and support recruitment events when required
- Supporting gaining Pre-employment clearances for all candidates who have been offered positions within the Trust
- Using available technology optimal levels e.g. producing mail merge letters, interview timetables, letters and contracts of employment
- Provide information and respond to enquiries from staff, managers and other departments and external agencies in an appropriate and timely manner
- Keeping up to date with employment law, NHS Employers Checking Standards and CQC
- Carry out any other tasks commensurate with the grade
Working for our organisation
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Detailed job description and main responsibilities
Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’. If you have further queries please don’t hesitate to contact the line manager using the contact details below.
Person specification
Qualifications and training
Essential criteria
- Maths & English GCSE level A – C / 4-9 or Functional Skills level 2 equivalence
Skills and experience
Essential criteria
- The ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post
- Good communication and interpersonal skills
- Good IT skills including Word, Excel, PowerPoint, the internet and Email applications
- Able to work effectively in a busy environment
- Able to effectively prioritise workloads
- Excellent customer service skills
- Previous administration experience
Desirable criteria
- Experience of working within a healthcare setting
- Experience of working within a recruitment setting
Personal/professional attributes
Essential criteria
- General Administration Knowledge
- Knowledge of own learning and development requirements
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Charlotte Aldous
- Job title
- Resourcing Manager
- Email address
- [email protected]
- Telephone number
- 01227866450
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