Job summary
- Main area
- Ophthalmology
- Grade
- Band 2
- Contract
- Permanent
- Hours
- Full time
- Flexible working
- Job ref
- 344-0306SAC
- Employer
- East Kent Hospitals University NHS Foundation Trust
- Employer type
- NHS
- Site
- Kent and Canterbury Hospital
- Town
- Canterbury
- Salary
- £22,383 pro rata per annum
- Salary period
- Yearly
- Closing
- 29/07/2024 23:59
Employer heading
AMD Admin Assistant
Band 2
Job overview
An exciting opportunity has arisen for a AMD Admin Assistant for the AMD service within the Ophthalmology Department based at Kent and Canterbury Hospital.
Main duties of the job
Provide comprehensive administrative, clerical support to AMD consultants and their teams.
Working in a specialised Ophthalmology clinic providing support for each other and ensuring continuity of the service.
Action all enquiries, effectively, and respond and escalate where appropriate.
Working on Reception greeting patients and directing them to the correct clinical area, this also involves checking them into the clinic, outcoming their appointment and booking further follow up appointments if required.
Answering the Reception phone and dealing with any queries
Working for our organisation
The organisation is currently launching its new improvement focus in the form of an improvement system called We Care. The We Care System is a fundamentally new model that the organisation will be shifting to, it champions empowerment, promotes innovation and will bolster the connection and collaboration of staff throughout the organisation.
The We Care System utilises a multi-layered approach to improvement allowing staff to develop and produce a variety of ideas to combat the issues and problems that have been identified. The system allows for the deployment of:
- Strategic Initiatives which are long term projects and focus led and driven by our executive
- Trust Priority Improvement Projects which are short term projects allocated to a range of project teams made up from our staff groups focusing on impacting our True North metrics and breakthrough objectives
- Ward Based OMS which delivers daily management and continuous improvement on the frontline
Detailed job description and main responsibilities
Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.
Person specification
Experience
Essential criteria
- General understanding of office practices and administration
Desirable criteria
- Previous experience in working in an administrative role
Skills
Essential criteria
- Ability to prioritise own workload and meet deadlines
- Ability to communicate and liaise with a multidisciplinary team
- Ability to work under pressure in a busy environment
Knowledge
Essential criteria
- Knowledge or experience of a range of work procedures in an office environment, or a keen willingness to learn
- Experience of working or being part of a team
Desirable criteria
- Previous NHS experience
- Knowledge of NHS systems
Qualifications
Essential criteria
- GCSE or equivalent in English and Maths
Other
Essential criteria
- Upholds and models the Trust values
- The post holder will have access to confidential information that must not be divulged to any other unauthorised person at any time. This is in compliance with the Trust Data Protection Policy
Employer certification / accreditation badges
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Documents to download
Further details / informal visits contact
- Name
- Sam Elvidge
- Job title
- AMD/MR Coordinator
- Email address
- [email protected]
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