Job summary
Employer heading
Technical Administrator
Band 3
Job overview
This is an exciting opportunity for an experienced Administrator to join our friendly and dynamic team at KM CAT (Kent and Medway Communication and Assistive Technology). We provide a multi-disciplinary Alternative and Augmentative Communication (AAC) service in Kent and Medway. The caseload is primarily adults with complex disabilities who have communication difficulties
We are looking for a highly skilled, positive-minded, trustworthy, and enthusiastic Administrator with a flexible approach to join our multi-disciplinary team, ensuring a first class service is delivered to our service users.
Kent and Medway Communication and Assistive Technology (KM CAT) Service is a specialised Alternative and Augmentative Communication (AAC) service covering Kent and Medway. The service is delivered in partnership with Kent Community health Foundation Trust (KCHFT), East Kent Hospitals University Foundation Trust (EKHUFT) and Kent County Council (KCC).
The service provides highly specialised advice and solutions on communication needs to clients with severe disabilities and complex needs. The disabilities encountered by many of the Service’s clients impact significantly on their independence, ability to communicate, to access education or work, and to their general well-being.
The service is comprised of two teams. The Children and Young People (CYP) team is based in Ashford and the Adult Team is based in Canterbury. This post is based with the Adult Team.
Main duties of the job
The postholder will provide comprehensive, efficient and effective administrative, secretarial and basic technical support to the work of KM CAT, as well as other duties associated with the Medical Physics Department at Kent and Canterbury Hospital.
You will need to be able to work well under pressure, have good time management skills, and provide a friendly, professional, seamless and compassionate service to our service users.
You will be required to have good organisational and communication skills, along with MS Office and IT knowledge. You will be a team player and work collaboratively with all disciplines whilst maintaining high standards and a sense of humour. Experience of working within an admin role is essential.
Working for our organisation
We are one of the largest hospital trusts in England, with five
hospitals and community clinics serving a local population of around 800,000 people. Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference’. We have a new way of working at East Kent Hospitals, called 'We care'. It's about empowering frontline staff to lead improvements day-to-day. We're looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Detailed job description and main responsibilities
Please scroll down to access the full Job Description and Person Specification located in ‘Documents to download’.
If you have further queries please don’t hesitate to contact the line manager using the contact details below.
Person specification
Qualifications and training
Essential criteria
- GCSE Maths and English (or equivalent)
Skills and experience
Essential criteria
- Experience of Administration/secretarial support
- Experience of Handling and organisation of electronic files
- Experience of using of database systems
- Working knowledge of Microsoft Word, Excel, Outlook
Desirable criteria
- Analysis and presentation of data
- Organising meetings and minute taking
- Technical support / call-centre
- Experience of stock control
- Database management
- NHS systems, eg Business world
Governance
Essential criteria
- Understanding of confidentiality and information governance
- Able to demonstrate an understanding of the principles of record keeping
Desirable criteria
- Knowledge of relevant trust policies such as Information Governance
Personal/professional attributes
Essential criteria
- Excellent communication skills
- Excellent organisation skills
Desirable criteria
- Ability to co-ordinate and prioritise workload
- Experience of using PowerPoint
Other requirements
Essential criteria
- Adherence to Trust values
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Wendy Carn
- Job title
- PA to Head of Adult KMCAT
- Email address
- [email protected]
- Telephone number
- 01227 864 083
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