Job summary
Employer heading
Systemic Anti-Cancer Treatment (SACT) Re-Scheduler
Band 3
Job overview
We require a full time highly motivated individual to join our chemotherapy Re-scheduling team. Ideally you will be a patient focused individual who wants to work within a team whose priority is to deliver high quality services for Cancer Patients, you will have excellent communication skills be friendly and organised.
This is a varied position in a busy environment. A caring, compassionate and proactive approach is essential. Why not join us!
Main duties of the job
You will have an aptitude for great customer service, an interest in accurate data and information and a willingness to learn.
There will be an intensive training programme for this role. You will be responsible for organising patients chemotherapy treatment ensuring that person centred care is delivered in a timely and professional manner and work to deadlines in line with local and national requirements.
You will also be working on our Chemotherapy Units alongside our nursing teams in a patient facing role and will be required to travel to our Chemotherapy Units across Queen Elizabeth The Queen Mother Hospital/ William Harvey Hospital /Kent and Canterbury Hospital as necessary.
Working for our organisation
We are one of the largest hospital trusts in England, with five hospitals and community clinics serving a local population of around 695,000 people.
Our vision is 'great healthcare from great people'. Everything we do is guided by our values: ‘People feel cared for, safe, respected and confident that we are making a difference’.
We have a new way of working at East Kent Hospitals, called ‘We care’. It’s about empowering frontline staff to lead improvements day-to-day. We’re looking for compassionate people to be part of our improvement journey for the patients, families and carers we care for every day.
Applications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Please note that if you require a Certificate of Sponsorship to work in the UK you must declare this on your application form, even if you currently have a certificate of sponsorship or a work permit for another role and are already working in the country. Please note we are only able to sponsor candidates on a Skilled Worker Visa applying for roles Band 5 and above.
Detailed job description and main responsibilities
Please scroll down to access the full Job Description and Person Specification located in 'supporting documents'.
Person specification
Qualification
Essential criteria
- GCSE/RSA2/NVQ2
Desirable criteria
- RSA 3/AMSPAR - 2 years office experience
Knowledge
Essential criteria
- Microsoft packages, Admin processes
Desirable criteria
- Knowledge of Alscripts booking, NHS Mail, Knowledge of KOMS system
Skills
Essential criteria
- Prioritising, Empathy and Diplomacy, remain calm in pressured environment, good keyboard skills
Desirable criteria
- Ability to Track information
Experience
Essential criteria
- Experience with dealing with the general public
Desirable criteria
- Experience of a patient facing role within the NHS
Applicant requirements
This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
Documents to download
Further details / informal visits contact
- Name
- Annie Slinger
- Job title
- Service Manager
- Email address
- [email protected]
- Telephone number
- 01227 864045
- Additional information
For further details please contact Annie Slinger on 01227 864045 or 07825 257180
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