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Crynodeb o'r swydd

Prif leoliad
Administrative & Clerical
Gradd
NHS AfC: Band 2
Contract
Parhaol
Oriau
Rhan-amser - 22 awr yr wythnos
Cyfeirnod y swydd
470-24-0011-CJW-2
Cyflogwr
Isle of Wight NHS Trust
Math o gyflogwr
NHS
Gwefan
St Marys Hospital
Tref
Newport, Isle of Wight
Cyflog
£22,383 pro rata, per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
16/07/2024 23:59

Teitl cyflogwr

Isle of Wight NHS Trust logo

Emergency Department Receptionist

NHS AfC: Band 2

Trosolwg o'r swydd

We are recruiting for a Receptionist who wishes to join #TeamIOWNHS in our Emergency Department. You should share our passion and drive to ensure that our patients receive quality and compassionate care and work with us to ensure the Trust continues its journey towards “great people, great place”.

Previous candidate's need not apply

Prif ddyletswyddau'r swydd

Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.

For an overview of the main duties of the role please see the 'Job Description and Main Responsibilities' section below. To understand the day-to-day responsibilities in more detail please read the full job description document attached.

We are passionate about providing excellent CARE, which is why our values are Compassion, Accountable, Respect and Everyone counts. Our mission is to make sure that our community is at the heart of everything we do and that we hold our values across all our services.

We are committed to endorsing inclusion, diversity and multiculturalism throughout out services and as such, our procedures and policies ensure that applicants are always treated fairly throughout the recruitment process.

Why not come and see for yourself the CARE we give to our patients and staff. Apply to be part of our team today.

Gweithio i'n sefydliad

The Isle of Wight NHS Trust is the only integrated acute, community, mental health and ambulance health care provider in England. We serve a population of approximately 150,000 residents, making the services we offer variable and personalised with a flexible approach to our service users.

Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust’s beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.

The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Work independently to provide administrative and reception service to the Emergency Department and Urgent Care Service, being one of the first points of contact for all walk in patients / visitors to the Emergency Department.

Manyleb y person

Qualifications and role specific knowledge*

Meini prawf hanfodol
  • Good educational standards including 4 GCSEs (Maths and English essential)
  • NVQ 2 customer service/administration or other subject
  • Experience of working in a multi-disciplinary team
  • Experience of using Microsoft programmes, to include Excel, Word and Outlook
  • Experience of direct patient/customer contact
  • Experience of administrative processes and IT applications

Physical Skills

Meini prawf hanfodol
  • Demonstrates self-discipline including pride in personal appearance

Aptitudes

Meini prawf hanfodol
  • Must be willing to be flexible around both tasks and working hours
  • Polite, courteous, team focused, reliable, motivated

Abilities

Meini prawf hanfodol
  • Must be able to prioritise own workload
  • Must be able to work independently using initiative and judgement
  • Ability to deal with distressing situations involving patients
  • Must be able to successfully work under pressure
  • Ability to type well accurately (preferably touch type) Systematic and organised
  • Ability to understand and identify sensitive issues and address them appropriately

Communication Skills

Meini prawf hanfodol
  • Able to communicate effectively with multi-disciplinary team at all levels
  • Demonstrates effective communication/listening skills

Bathodynnau ardystio / achredu cyflogwyr

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveInvestors in People: GoldImproving working livesMindful employer.  Being positive about mental health.Disability confident employerStep into healthHappy to Talk Flexible WorkingArmed Forces Covenant

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Dee Furmidge
Teitl y swydd
A&E Co-ordinator
Cyfeiriad ebost
[email protected]
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg