Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 470-24-0112-COR-B
- Employer
- Isle of Wight NHS Trust
- Employer type
- NHS
- Site
- Queen Alexandra Hospital
- Town
- Cosham
- Salary
- £26,530 - £29,114 pro rata, per annum
- Salary period
- Hourly
- Closing
- 14/04/2025 23:59
Employer heading

Facilities Monitoring Officer
Band 4
Job overview
Location : Across sites, both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust ( frequency of visits to each site, to be agreed locally.)
Are you passionate about enhancing the patient environment and ensuring top-quality facilities management? We are seeking a dedicated Facilities Monitoring Officer to join our dynamic team within the Single Corporate Services, supporting both Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust.
Main duties of the job
As a Facilities Monitoring Officer, you will play a pivotal role in overseeing the performance and contract compliance of our Soft Facilities Management (FM) services under the Private Finance Initiative (PFI) Contract. This includes services such as Catering, Cleaning, Security, Portering, Waste Management, and more.
Working for our organisation
Our vision for Single Corporate Services
Isle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care.
This vacancy is part of the Single Corporate Services Division.
Why are we changing the way we deliver Corporate Services?
Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme.
Detailed job description and main responsibilities
For further information, please read the attached document outlining the vision for our single corporate services.
The single corporate service is delivered across both organisation. You may be based at either IWT or PHU and individuals may be required to undertake business travel between sites. For leaders managing staff across multi-site locations, you will need to be visible and provide in person leadership. The arrangements and frequency will be agreed locally.
Please note, this position has also been advertised on the Isle of Wight NHS Trusts jobs page. If you are interested in this position and wish to apply, there is no requirement for you to submit two separate applications.
The health and wellbeing of our staff is at the forefront of everything we do. We are proud to be able to offer our staff some fantastic benefits including our on-site Nursery, access to our free Beach Hut for those long summer days, our on-site Wellness Centre including a gym and a swimming pool, access to our fantastic staff networks including LGBTQ, Race Equality and DisAbility, and awards ceremonies to recognise your achievements. We believe we can offer support to all of our staff when they need it the most.
We welcome the unique contributions that you can bring in terms of your education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, colour, religion, disability, sexual orientation, and beliefs.
Please note your application may be transferred to the Portsmouth Hospital's Applicant Tracking System (ATS) if you are selected for an interview.
Key Responsibilities:
- Performance Monitoring: Regularly audit and evaluate the quality, compliance, and sustainability of FM services to ensure they meet contractual obligations and service level agreements.
- Environmental Compliance: Lead on environmental management projects, ensuring adherence to relevant regulations and promoting sustainable practices.
- Data Analysis and Reporting: Compile, analyse, and interpret service performance data to identify trends, areas for improvement, and prepare detailed reports for internal and external stakeholders.
- Contract Management: Support the preparation, evaluation, and implementation of contract variations, ensuring all changes align with organisational goals and compliance standards.
- Investigations and Inspections: Conduct thorough investigations and site inspections to assess service delivery, identify risks, and recommend corrective actions.
- Continuous Improvement: Contribute to the development and review of systems and processes that drive continuous improvement in service delivery.
- Stakeholder Engagement: Work collaboratively with Trust staff, external contractors, and private sector partners to ensure effective communication and service alignment.
- Training and Development: Provide guidance, training, and support to Trust staff on FM compliance and best practices.
For full details please refer to attached Job Description
Person specification
Qualifications and Experience
Essential criteria
- GCSE Grade C and above in English Language and Mathematics
- Knowledge of MS Office applications by appropriate course
- BTEC in Business Studies or similar
- Experience within the health service, or related area for a minimum of 1 year
- Experience of carrying out quality assurance audits in a Hospital FM setting
Documents to download
Further details / informal visits contact
- Name
- Nicola Hardman
- Job title
- Head of Facilities Management
- Email address
- [email protected]
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