Job summary
- Main area
- Operational Services
- Grade
- Band 7
- Contract
- Fixed term: 12 months
- Hours
- Full time
- Flexible working
- Job ref
- 360-E-5902
- Employer
- West Hertfordshire Teaching Hospitals NHS Trust
- Employer type
- NHS
- Site
- Watford General Hospital
- Town
- Watford
- Salary
- £45,753 - £52,067 pa inc HCA
- Salary period
- Yearly
- Closing
- 14/07/2024 23:59
Employer heading
Band 7 - Operational Manager, Operational Services
Band 7
Job overview
We are looking for a friendly well organised Band 7 Operational Manager, who is a team player with excellent communication skills and a good telephone manner.
The job can be pressurised at times and ability to multi-task is imperative.
IT skills are essential, and knowledge of trust software would be helpful, however training will be provided.
Accuracy and attention to detail are required and good literacy skills.
The job can be very busy at times and experience of dealing with difficult situations would be an advantage.
Confidentiality is of the utmost importance in this post.
This is a fix term role for 12 months and is open to staff that are registered with the Nursing and Midwifery Council or equivalent professional registration body.
Main duties of the job
This is a small team, and this opportunity has been created to help in adding additional resilience to the Operational Services team who work 365 24/7.
Working for our organisation
There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust!
Major redevelopment works are planned as part of the New Hospital Programme. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.
The trust has recently gained ‘teaching hospital’ status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.
We are a flexible working employer
At West Herts we recognise the importance of a good work life balance and the ability to work flexibly. We are delighted to offer a variety of flexible working options for all staff. Please check out our web page for more information.
https://www.westhertshospitals.nhs.uk/flexibleworking/
We encourage and welcome people with disabilities. If you need help, please ask.
We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.
If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.
Detailed job description and main responsibilities
The post holder is expected to work on a shift pattern with a mixture of days and nights, as well as weekends and bank holidays.
As this is a full time post the expectation is to work 37.5 hrs a week that will equate to 13 shifts on a 4-week roster.
The post holder will support with the effective management of the Trust’s bed capacity over a 24-hour period when required. Will also aim to maintain the flow of patients from point of entry to discharge making best use of the Trusts bed availability and supporting maximum performance of the Emergency Department (ED) government targets, and where-ever possible reducing the number of bed moves experienced by patients.
The post holder will also be expected to aid the Senior Site managers in the out of hour’s co-ordination role of on-site services, working with staff to ensure that all services within the hospital are being delivered to an agreed standard.
This will include assisting Senior Site managers with co-ordination and provision of assistance of first line management in major and serious untoward incidents and provision of operational management in the out of hour’s period under the direction of Senior Site Managers.
Person specification
Education and qualifications
Essential criteria
- Diploma in Adult Nursing or similar.
- Professional body registration within the field of healthcare.
Desirable criteria
- Experience in Operational services department undertaking aspects of band & role.
Knowledge
Essential criteria
- Knowledge and understanding of EPR / Cerner IT systems.
- Experienced/demonstrates an understanding of the principles of bed management in relationship to Government and local targets
- Demonstrable understanding of issues within acute Health Service.
- Experience of the processes involved in social care and continuing needs of patients in non-acute settings and how to access these services
- Understanding of personal accountability.
- Experience in dealing with people and the allocating of appropriate patients to appropriate clinical settings.
Desirable criteria
- Able to function in role of assistant to Senior managers of Hospital out of hours as point of contact in site issues
Experience
Essential criteria
- Band 6 or above with experience in acute healthcare environment
Desirable criteria
- Previous experience of Operational management
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Jason Filintras
- Job title
- Deputy Head of Operational Services
- Email address
- [email protected]
- Telephone number
- 01923 217494
If you have problems applying, contact
- Address
-
Watford General Hospital
Vicarage Road
Watford
Hertfordshire
WD18 0HB
- Telephone
- 01442 365234
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