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Job summary

Main area
management
Grade
NHS AfC: Band 8b
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
361-6392742
Employer
East and North Hertfordshire NHS Trust
Employer type
NHS
Site
Lister Hospital
Town
Stevenage
Salary
£58,972 - £68,525 per annum
Salary period
Yearly
Closing
16/07/2024 23:59
Interview date
26/07/2024

Employer heading

East and North Hertfordshire NHS Trust logo

Head of Learning and Development

NHS AfC: Band 8b

Here at  East and North Hertfordshire NHS Trust,

Our mission is:
Providing high-quality, compassionate care for our communities

Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service

 

Job overview

We are recruiting for a Head of Learning and Development who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

This role will lead the development, delivery and management of all non- clinical education, training and learning across the organisation and manage the Learning and development Team, Library, Apprenticeships and Work Experience and Technology Enhanced Learning (TEL) teams, working closely with service colleagues to ensure alignment with service needs and development of the organisation learning environment for all Staff.

The Head Learning and Development will be the strategic and operational lead in developing and delivering our Learning Strategy, ensuring that our strategic plans provide continuous improvement and allow for quality assurance of all learning programmes and interventions, being delivered for the current and future workforce across the organisation. 

In line with the Trust’s People strategy and the NHS Workforce plan, this role will work across integrated Care System Partnerships to ensure that there is a focus on attracting, retaining, growing, and developing a capable workforce, across all levels.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond! 

Main duties of the job

This role will also hold responsibility for ensuring that there are efficient systems and processes to deliver and monitor compliance with clinical and non-clinical statutory and mandatory training requirements and core role competences.

The post holder is expected to develop collaborative education stakeholder partnerships locally, regionally, and nationally to maximise education funding streams and procure the best education and learning opportunities for our workforce, covering areas such as professional development to management and leadership programmes. Managing talent, developing frameworks to support career growth and implementing career pathways for all staff will be a crucial part of this role.

The ideal candidate will have an excellent knowledge of the current NHS England learning and development funding arrangements as well, Apprenticeships, use of technology to enhance learning and the people and culture drivers in the NHS.

You will be highly motivated with the ability to influence at all levels and demonstrate excellent communication and organisational skills.

For more information regarding the position and to arrange an informal conversation please contact: [email protected]

 

Working for our organisation

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

 We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.  We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision.  If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees.  Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. 

Person specification

Qualifications/Training

Essential criteria
  • Masters Level Qualification or Postgraduate Diploma in L&D, HR, education or other relevant area
  • Evidence of recent continued professional development
  • Chartered CIPD or equivalent Training registration
Desirable criteria
  • Specialist Leadership and management qualification
  • Coaching qualification and psychometric testing

Knowledge and skills

Essential criteria
  • Wide knowledge of L&D agenda, including policy developments across training , Leadership and management
  • Up to date knowledge of L&D techniques and best practice methodology
  • Developing and delivering strategies, business plans and business cases
  • Development and delivery of L&D programmes
  • Communication of strategies and marketing
  • Digital developments in the education and health or other relevant sector
  • Business and financial models / systems relevant to education and training sector
  • Performance and conflict management
  • Information management
  • Critical thinking and analytical skill
  • Talent and OD frameworks and Quality
  • Improvement systems
  • Proficient IT and digital skills
  • Problem solving skills
Desirable criteria
  • In depth understanding of project management and evaluation
  • Service improvement and transformation methodologies
  • Experience of working to NHS L&D Agenda

Special Experience

Essential criteria
  • Significant experience in senior management and leadership and management of corporate Learning teams
  • Proven track record of managing quality assurance systems
  • Proven track record of managing quality assurance systems
  • Experience of financial and contract management
  • Proven track record of in planning and coordinating business processes.
  • Strategic planning
Desirable criteria
  • Counselling and careers advice training
  • Managing and leading change in a health and/or education setting

Personal Requirements

Essential criteria
  • Excellent leadership and management skills
  • Evidence of effective communication and negotiation skills, including a proven ability to develop successful stakeholder engagement
  • Ability to work independently, but also to deliver as part of a team, able to contribute to the wider mission of the organisation, with the ability to work flexibly
  • Confident and competent speaker

Other Requirements

Essential criteria
  • Ability to travel
  • Periodic out of office working e.g. at home, at another site
  • Experience and evidence of engagement around the equality, diversity and inclusion agenda
  • Able to actively support the development of a culture that recognises and promotes equality, values diversity, and actively leads by example in deploying these qualities
  • Understands the impact on equality, diversity and inclusion issues in all aspects of service delivery and planning
Desirable criteria
  • Driving Licence

Physical effort

Essential criteria
  • Some physical transporting of multi-media equipment for training, conferences, etc.
  • Keyboard skills

Emotional Effort

Essential criteria
  • Demonstrable skills of managing emotional or distressing situations, including conflict resolution
  • Ability to deal with workforce issues, relating to long term sickness absence, redeployment, change and disciplinary and grievance issues

Mental Effort

Essential criteria
  • Concentration required for report writing, frequent interruptions for advice and queries, attending Board meetings, budget and financial analysis

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardNHS Employers Diversity and Inclusion PartnersVeteran AwareApprenticeships logoNo smoking policyDisability confident employerStep into healthHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

You must have appropriate UK professional registration.

Documents to download

Apply online now

Further details / informal visits contact

Name
Namdi Ngoka
Job title
Associate Director People Capability
Email address
[email protected]
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