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Job summary

Main area
Obstetrics
Grade
NHS AfC: Band 5
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
361-6734278
Employer
East and North Hertfordshire NHS Trust
Employer type
NHS
Site
Lister Hospital
Town
Stevenage
Salary
£29,970 - £36,483 per annum
Salary period
Yearly
Closing
12/11/2024 23:59
Interview date
20/11/2024

Employer heading

East and North Hertfordshire NHS Trust logo

Administration Manager-Maternity

NHS AfC: Band 5

Here at  East and North Hertfordshire NHS Trust,

Our mission is:
Providing high-quality, compassionate care for our communities

Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service

 

Job overview

We are recruiting for a Administration Manager-Maternity  who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

You will work collaboratively with clinicians to ensure day to day management of outpatient activity.

The post holder will be responsible for administrative support provided within maternity services.

You will ensure smooth running of the office by carrying out a range of administrative tasks and overseeing the management of administrative tasks within the team.

This will involve the ongoing support of the clinical midwifery teams and their administration teams, establishing common systems and procedures that are both efficient and effective.

At the heart of everything we do are our core values: Include, Respect, and Improve. We encourage you to embrace these values throughout the recruitment process and in your role with us.

Main duties of the job

We have an exciting opportunity for the role of Maternity Administration Manager within Women and Children's Division. 

The Maternity Administration Manager will be responsible for the management of administrative teams within the maternity service dealing with recruitment, training, development, discipline and appraisal of these staff. The post holder must apply a high degree of confidentiality to all of their work.

Working for our organisation

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our 
catchment has never been more important than it is now.

We run the following hospitals:

• The Lister Hospital, Stevenage
• New Queen Elizabeth II (New QEII), Welwyn Garden City
• Hertford County, Hertford
• Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation 
and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees. This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.

Person specification

Qualifications

Essential criteria
  • GCSE’s or equivalent
  • Evidence of continuing development
Desirable criteria
  • Degree or equivalent

Previous Experience

Essential criteria
  • Senior secretary/PA and administrator within the NHS or Health Care setting
  • Ability to modify, structure, maintain and present data and information using, Microsoft, Word and Excel.
  • Secretarial experience relevant to specialty.
Desirable criteria
  • Experience of undertaking appraisals and managing staff sickness/absence.
  • Ability to cope in stressful situations.
  • Ability to multitask.
  • Experience of Patient Administration (Lorenzo, CMiS etc).

Skills

Essential criteria
  • Excellent communication skills and presentation skills
  • Excellent verbal/written and interpersonal skills.
  • Active and supportive team player with the ability to work within and across teams.
  • Ability to share and disseminate information.
  • Orangisational, time management and priortisation skills.
  • Flexibility with hours of work and approach.
  • Ability to work on own initiative.
  • Awareness of limitations of experience and role problem solver.
  • Able to set and meet deadlines.
  • Ability to undertake and co-ordinate project work.
Desirable criteria
  • Training and facilitating.

Knowledge

Essential criteria
  • Computer software including Microsoft Office, Excel and PowerPoint.
  • Database development.
  • Organisational structures
  • Undertaking of performance review/appraisal.
Desirable criteria
  • Understanding of budget
  • NHS Trust Policies.
  • Knowledge of the Trust, support departments and patient pathways

Other requirements

Essential criteria
  • Experience and evidence of engagement around equality, diversity and inclusion issues in relation to policy, service development and service delivery in respect of both services to users and the management of staff
  • Role model our Trust values every day.

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardNHS Employers Diversity and Inclusion PartnersVeteran AwareApprenticeships logoNo smoking policyDisability confident employerStep into healthHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jodie Oakes
Job title
Interim Service Coordinator
Email address
[email protected]
Telephone number
01438286077
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