Crynodeb o'r swydd
- Prif leoliad
- Elderly Care Medicine
- Gradd
- NHS AfC: Band 3
- Contract
- Parhaol
- Oriau
- Llawnamser - 37.5 awr yr wythnos (Monday - Friday 08:00-16:00)
- Cyfeirnod y swydd
- 361- 6368788
- Cyflogwr
- East and North Hertfordshire NHS Trust
- Math o gyflogwr
- NHS
- Gwefan
- Lister Hospital
- Tref
- Stevenage
- Cyflog
- £22,816 - £24,336 per annum
- Cyfnod cyflog
- Yn flynyddol
- Yn cau
- Today at 23:59
- Dyddiad y cyfweliad
- 12/07/2024
Teitl cyflogwr
![East and North Hertfordshire NHS Trust logo](https://static.trac.jobs/employer-logos/7.png)
Administration Advisor- Elderly Care
NHS AfC: Band 3
Here at East and North Hertfordshire NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Trosolwg o'r swydd
We are recruiting for a Administration Advisor- Elderly Care who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will be working with all members of the Elderly Care team which includes the Divisional Managers, Elderly Care Nurses, Secretaries, and Elderly Care & Frailty Consultants ensuring timely management of outpatient appointments.
You will be supported with on the job training.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Prif ddyletswyddau'r swydd
You will provide effective administrative support service to the Elderly Care team including co-ordination of outpatients appointments and validating waiting lists.
You will work independently using your own initiative and apply a high degree of confidentiality to all aspects of your work.
You will undertake your duties without direct supervision, working within broad procedural guidelines.
Ensure referrals are entered onto Lorenzo with an appropriate access plan in accordance with the 18 week pathway.
Gweithio i'n sefydliad
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Swydd ddisgrifiad a phrif gyfrifoldebau manwl
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Manyleb y person
Education
Meini prawf hanfodol
- Educated to minimum GSCE level or equivalent
- Wordprocessing
- Databases
Experience
Meini prawf hanfodol
- Experience of working within outpatient or in an appropriate administrative role
- Handling telephone enquires with confidence
- Dealing with patients & relatives
- Database management & validation
Meini prawf dymunol
- Audit experience
- Experience of Lorenzo and other NHS IT systems
- NHS Experience
- Experience with Elderly Care Service
Skills
Meini prawf hanfodol
- Organisational skills
- Good keyboard skills
- Customer relation skills
- Excellent communication
- Ability to work under pressure and adapt to change
- IT Literacy
Knowledge
Meini prawf hanfodol
- Knowledge of MS Word and Excel spread sheets
- Knowledge of Local and National target( RTT 18 weeks and 6 weeks for diagnostics)
Meini prawf dymunol
- Knowledge and skills for dealing with patients who are verbally or physically aggressive
- Knowledge of medical terminology
Other
Meini prawf hanfodol
- Ability to prioritise workloads from various different sources
- Able to work independently
- Understanding of, and commitment to, equality, diversity and inclusion
- Role model our Trust values every day
Gofynion ymgeisio
Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.
Dogfennau i'w lawrlwytho
Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol
- Enw
- Hannah Chilvers
- Teitl y swydd
- Service Coordinator
- Cyfeiriad ebost
- [email protected]
- Rhif ffôn
- 01438 286089
Rhestr swyddi gyda East and North Hertfordshire NHS Trust yn Gwasanaethau gweinyddol neu bob sector