Neidio i'r prif gynnwys
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Crynodeb o'r swydd

Prif leoliad
Elderly Care
Gradd
NHS AfC: Band 4
Contract
Parhaol
Oriau
Llawnamser - 37.5 awr yr wythnos (Monday - Friday)
Cyfeirnod y swydd
361-6369030
Cyflogwr
East and North Hertfordshire NHS Trust
Math o gyflogwr
NHS
Gwefan
Lister Hospital
Tref
Stevenage
Cyflog
£25,147 - £27,596 per annum
Cyfnod cyflog
Yn flynyddol
Yn cau
18/07/2024 23:59
Dyddiad y cyfweliad
26/07/2024

Teitl cyflogwr

East and North Hertfordshire NHS Trust logo

Medical Secretary - Elderly Care

NHS AfC: Band 4

Here at  East and North Hertfordshire NHS Trust,

Our mission is:
Providing high-quality, compassionate care for our communities

Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service

 

Trosolwg o'r swydd

We are recruiting for a Medical Secretary - Elderly care who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

East and North Hertfordshire NHS Trust is a community which prides itself on providing the highest standard of healthcare services to our patients.

We are looking for a candidate who has excellent communication and organisational skills and the ability to prioritise workload. 

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

Prif ddyletswyddau'r swydd

Act as point of contact for patients and medical staff on behalf of the consultant and their team ensuring that all enquired are answered with skill, sensitivity and in a courteous and professional manner.

You will be responsible for the provision of an efficient, comprehensive personal assistant and administrative support service to the Consultant/s and any other members of their team/s.  

You will be required to work independently using their own initiative and must apply a high degree of confidentiality to all aspects of their work.

In this role you will  use of Lorenzo and DictateIT systems to ensure accurate and efficient records.

Undertake these duties without direct supervision, working within broad procedural guidelines.

Gweithio i'n sefydliad

At East and North Hertfordshire NHS Trust, we are proud of the range of general and specialist services we provide and our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible and innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

 We run the following hospitals:

•    The Lister Hospital, Stevenage
•    New Queen Elizabeth II (New QEII), Welwyn Garden City
•    Hertford County, Hertford
•    Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.  We continue to undergo significant transformation and our staff and patients are at the heart of delivering this ambitious agenda.

We are committed to a positive work life balance for our employees.  This means that any employee is entitled to seek to work flexible working patterns and we are committed to listen and consider all requests. Such requests, of course, have to be made and considered formally, and will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Swydd ddisgrifiad a phrif gyfrifoldebau manwl

Please see the attached Job Description and Person Specification information pack for further detailed information regarding this role.

Manyleb y person

Experience

Meini prawf hanfodol
  • Demonstrable secretarial and administrative experience
  • Managing appointments and diaries
  • Handling telephone enquiries
Meini prawf dymunol
  • Recent medical secretary experience
  • NHS experience
  • Patient administration experience

Qualifications/Training

Meini prawf hanfodol
  • Educated to minimum GCSE level or equivalent
Meini prawf dymunol
  • Evidence of continuing development

Skills

Meini prawf hanfodol
  • Excellent communication and presentation skills
  • Excellent verbal/written and interpersonal skills
  • Excellent typing, keyboard and audio-typing skills
  • Ability to work independently and as part of a team
  • Methodical and able to prioritise own workload
  • Ability to adapt to change
  • Ability to work well under pressure
  • Confidentiality and sensitivity of approach
  • Initiative and Flexibility
  • Awareness of limitations of experience and role
Meini prawf dymunol
  • Comprehensive understanding of patient needs

Knowledge

Meini prawf hanfodol
  • Computer literacy including Word, Excel, & Email
  • Internet literacy including research tools and outsourcing
Meini prawf dymunol
  • Organisational structures
  • Lorenzo
  • Medical terminology

Other Requirements

Meini prawf hanfodol
  • Understanding of, and commitment to, equality, diversity and inclusion
  • Knowledge of our Trust values

Bathodynnau ardystio / achredu cyflogwyr

NHS Pastoral Care Quality AwardNHS Employers Diversity and Inclusion PartnersVeteran AwareApprenticeships logoNo smoking policyDisability confident employerStep into healthHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - Gold

Gofynion ymgeisio

Mae'r swydd hon yn ddarostyngedig i Orchymyn Deddf Adsefydlu Troseddwyr 1974 (Eithriadau) 1975 (Diwygio) (Cymru a Lloegr) 2020 a bydd angen cyflwyno Datgeliad i'r Gwasanaeth Datgelu a Gwahardd.

Dogfennau i'w lawrlwytho

Gwneud cais ar-lein nawr

Rhagor o fanylion / cyswllt ar gyfer ymweliadau anffurfiol

Enw
Hannah Chilvers
Teitl y swydd
Service Coordinator
Cyfeiriad ebost
[email protected]
Rhif ffôn
01438 286089
Gwneud cais ar-lein nawrAnfonwch hysbysiadau ataf am swyddi gwag tebyg