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Job summary

Main area
Catering
Grade
NHS AfC: Band 2
Contract
Permanent: 5 over 7, rota and shift pattern in place
Hours
Full time - 37.5 hours per week (5 over 7)
Job ref
361-6359449
Employer
East and North Hertfordshire NHS Trust
Employer type
NHS
Site
Lister Hospital
Town
Stevenage
Salary
£22,383 per annum
Salary period
Yearly
Closing
26/07/2024 23:59
Interview date
05/08/2024

Employer heading

East and North Hertfordshire NHS Trust logo

Catering Assistant

NHS AfC: Band 2

Here at  East and North Hertfordshire NHS Trust,

Our mission is:
Providing high-quality, compassionate care for our communities

Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service

 

Job overview

We are recruiting for a Catering Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients

Our busy catering department is looking for an enthusiastic and adaptable catering assistant to join the catering teams at East and North Herts NHS Trust.

The catering team delivers a high-quality catering and retail service to patients, staff and visitors.

The role of catering assistants involves providing a range of support to our catering team which includes picking patient food orders, food deliveries, retail services, cleaning services, front servery & operating till systems.

The candidate should be able to work at part of a team and communicate well with colleagues, staff and visitors. You will need to work within hospital policies and procedures and always uphold the values of East and North Herts.

Developing our staff is very important to us. East and North Herts offer fantastic development pathways and support apprenticeships.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!

Main duties of the job

You will work as part of a busy team and will be designated to one particular section but would be expected to work in all areas of the Catering Department if required to do so. 

You will be required to undertake a wide range of general Catering duties including preparation of food, service of food to patients, staff and the public, cleaning of and use of equipment and machinery, and the operation of mechanical industrial type dishwashing machines.

You will also be required to maintain stocks in the site’s vending machines and to handle cash.

Working for our organisation

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

 We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

 

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.  We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision.  If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees.  Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. 

Person specification

Qualifications/Training

Essential criteria
  • A good standard of general education - no formal qualifications required
  • Willingness to undertake all training required
  • Basic Level 2 Food Hygiene Certificate
Desirable criteria
  • First Aid Certificate
  • Basic Catering training
  • Allergen Awareness training

Previous Experience

Essential criteria
  • Previous Catering experience preferred but not essential as training will be provided
  • Experience of cleaning techniques
Desirable criteria
  • Previous cashier and cash/card handling experience
  • Previous experience of working in a customer facing environment
  • Previous experience of using industrial Catering equipment

Skills

Essential criteria
  • Must have a good understanding of the English language
  • Good personal organisational skills - ability to prioritise tasks
  • Ability to work on own initiative or as part of a team
Desirable criteria
  • Basic food preparation skills

Knowledge

Desirable criteria
  • To have some knowledge of different varieties of food and beverages

Other Requirements

Essential criteria
  • Must be able to work flexible shifts (earlies/ lates) working patterns to include weekends and public holidays in various departments
  • Understanding of, and commitment to, equality, diversity and inclusion
  • Role model our Trust values every day

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardNHS Employers Diversity and Inclusion PartnersVeteran AwareApprenticeships logoNo smoking policyDisability confident employerStep into healthHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Nikki Lane
Job title
Facilities General Services Manager
Email address
[email protected]
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