Job summary
Employer heading
Catering Administrative Assistant
NHS AfC: Band 2
Here at East and North Hertfordshire NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Job overview
We are recruiting for a Catering Administrative Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
You will be a motivated individual, with excellent organisational and administrative skills and good interpersonal skills.
You must be flexible in approach, able to exercise initiative, work independently and demonstrate a consistently high standard of professionalism, being aware of the need for confidentiality and integrity.
The role will include data input, telephone answering, placing of orders with suppliers, menu collation and other clerical work as necessary.
Developing our staff is very important to us. East and North Herts offer fantastic development pathways and support apprenticeships.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
The Administrative Assistant will assist in the efficient running of the Catering office, including typing, invoice processing and preparation, data input into the Catering financial system, telephone enquiries and consulting with wards, departments and suppliers as required.
Input and collate information into the weekly trading account
Catering management and subsequent transmission to shared services
Ensure that you receive sufficient and appropriate health and safety training and that you only carry out tasks you have been trained to undertake.
Co-operate with the Trust in maintaining suitable standards of health and safety including adhering to all Trust policies and procedures. Always work in compliance with rules and working practices. Report all unsafe situations, incidents and accidents as appropriate.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications /Training
Essential criteria
- GCSE or equivalent in Mathematics and English
Desirable criteria
- RSA Typing or equivalent
- ECDL (European Computer Driving License)
Previous Experience
Essential criteria
- Experience of working in a clerical role
- Data Entry
Desirable criteria
- Previous experience of working in a Catering or hospital environment
- Experience of a busy office environment
Skills
Essential criteria
- Good Interpersonal skills
- Able to work to tight time schedules
- Team Player
Desirable criteria
- Ability to work under own direction and part of a team
Knowledge
Essential criteria
- Familiar and competent with the use of Microsoft Office software
Desirable criteria
- Knowledge of Catering costing software
Other Requirements
Essential criteria
- Understanding of, and commitment to, equality, diversity and inclusion
- Role model our Trust values every day
- To be flexible in work shift patterns and duties
- Ability to read and write English
Desirable criteria
- Basic Food Hygiene certificate
Documents to download
Further details / informal visits contact
- Name
- Nikki Lane
- Job title
- Facilities General Services Manager
- Email address
- [email protected]
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