HealthJobsUK

Job overview

The Audiology Department has a vacancy for a part time Audiology Secretary/Waiting List Co-ordinator.

Working at St Albans City Hospital, the successful applicant will provide administrative services and support to the Audiology and Hearing Therapy Departments at West Hertfordshire Teaching Hospitals Trust.

Knowledge of secretarial or administrative procedures and systems, some of which are non-routine and  previous NHS experience would be highly beneficial. 

The candidate should be able to work flexibly within a friendly team.

Standard shift pattern:

20 hours/week, 5 hours per day, over 4 days on Monday, Tuesday, Thursday and Friday,

Main duties of the job

Maintaining waiting lists and appointing patients.

Answering a very busy phone.

Accepting, triaging, and logging referrals.

Using a specialised Patient Management system.

Dealing with queries from patients/carers by phone, email and writing.

Entering patient data onto spreadsheets.

Using good communication tactics when dealing with hard of hearing patients.

Working for our organisation

There has never been a more exciting time to join West Hertfordshire Teaching Hospitals NHS Trust!

Major redevelopment works are planned as part of the New Hospital Programme. These will be most dramatic at Watford General Hospital where up to 90% of buildings will be new.

The trust has recently gained ‘teaching hospital’ status which reflects the dedicated work of many teams and individuals who have set the standard for delivering high quality training, learning and education at all levels of the workforce.

We are a flexible working employer

At West Herts we recognise the importance of a good work life balance and the ability to work flexibly.  We are delighted to offer a variety of flexible working options for all staff.  Please check out our web page for more information.

https://www.westhertshospitals.nhs.uk/flexibleworking/

We encourage and welcome people with disabilities. If you need help, please ask.

We reserve the right to close this advert early due to the volume of applicants. Please apply as soon as possible to avoid disappointment.

If you do not hear back within 3 weeks of your application, please assume you have been unsuccessful on this occasion.