Job summary
- Main area
- Pharmacy
- Grade
- NHS AFC: Band 3
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 361-6469709
- Employer
- East and North Hertfordshire NHS Trust
- Employer type
- NHS
- Site
- Mount Vernon Cancer Centre
- Town
- Northwood
- Salary
- £22,816 - £24,336 per annum, Plus 15% High Cost Area Supplement
- Salary period
- Yearly
- Closing
- 02/08/2024 23:59
- Interview date
- 14/08/2024
Employer heading
Senior Pharmacy Assistant SACT Supply
NHS AFC: Band 3
Here at East and North Hertfordshire NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Job overview
We are recruiting for a Senior Rotational Pharmacy Assistant who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
The successful candidate will act as first point of contact and respond to enquiries from Trust staff and external suppliers, dealing with queries by email and over the telephone promptly and efficiently, referring onto the appropriate member of staff where necessary.
You will be responsible to accurately dispense and issue prescriptions and drug charts under the supervision of a pharmacist or accredited checking technician. In addition, they will be supporting pharmacists and technicians in providing a high quality pharmaceutical services within the Mount Vernon Cancer Centre (MVCC) including stock management duties and dispensing ready-to-use (RTU) dose banded systemic anticancer treatment. You will also support the senior technician in the planning and dispensing SACT treatment.
Please note : Experience of working in a pharmaceutical related or hospital environment is essential. The applicant must possess an NVQ level 2 in Pharmacy services.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
Accurately dispense inpatients, discharge and dose banding systemic anti-cancer treatment accurately. Prescription types will include inpatients, discharges, controlled drugs and ready to use (RTU) treatment.
To maintain accurate stock control including daily stock checks, expiry date checks and to investigate stock level discrepancies in line with current procedures.
To be able to oversee storage, archive and removal of paperwork kept for legal requirements in the department.
To ensure that the correct goods and the correct quantities are received against the corresponding order.
To answer the telephones and deal with enquiries where appropriate, take messages or refer to a more appropriate member of staff.
To contribute to the safe disposal of waste within the department.
To be able to follow standard Operating Procedures (SOPs).
To operate pharmacy computer software daily.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
ENHT is seeking to maintain and expand the Mount Vernon Cancer Centre staff as we move to an exciting new future.
We welcome applications from those who would relish the opportunity to be part of new and developing cancer service, building on the excellent reputation, research and patient experience the Cancer Centre already delivers.
In addition, you will receive a High Cost Area Supplement of 15% of your basic salary, subject to a minimum payment of £4,314 and a maximum payment of £5,436 per annum pro rata.
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Qualifications/Training
Essential criteria
- GCSE level (Grade A-C in English and Maths) or Numeracy and Literacy functional skills level 2 (or equivalent).
- NVQ level 2 in Pharmacy Practice or equivalent experience
- Numeracy and literacy to a good standard
Desirable criteria
- Level 2 NVQ certificate in Pharmacy Service Skills (dispensing unit) equivalent
Previous Experience
Essential criteria
- Previous experience of working in a pharmacy services environment
- Previous customer service experience such speaking on the phone and talking face to face
Desirable criteria
- Previous hospital pharmacy experience
- Previous experience with Wellsky (JAC) pharmacy computer system
- Experience and understanding of working within standard operating procedures
Skills
Essential criteria
- Ability to communicate effectively with members of the public and with other health care professionals.
- Ability to work effectively as part of a team and with staff at all levels
- Time management / Organisational / Problem solving skills; ability to priorities own workload and that of others and to manage own time effectively.
- Computer skills: ability to use Microsoft Office applications eg Word, Excel, Outlook
Desirable criteria
- Training Skills: ability to train/coach/teach tasks to other assistants
- Customer services training
- Experience of investigating queries, taking appropriate action, liaising with technicians and pharmacists as necessary
Knowledge
Essential criteria
- Ability to work under pressure whilst maintaining accuracy and attention to detail
- Ability to prioritise work
- Adaptable and flexible, to be able to adapt to changes for example in procedures and practices
- Ability to work as part of a team and individually
- Ability to follow set procedures
Desirable criteria
- Knowledge of health and safety requirements or willingness to learn
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Wendy Ng
- Job title
- Deputy Head of Pharmacy MVCC
- Email address
- [email protected]
- Telephone number
- 02038262499
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