Job summary
Employer heading
Porter
NHS Afc: Band 2
Here at East and North Hertfordshire NHS Trust,
Our mission is:
Providing high-quality, compassionate care for our communities
Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service
Job overview
We are recruiting for a Porter who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.
Are you looking for an opportunity to provide excellent care to our patients?
An opportunity has arisen within the portering department at East & North Hertfordshire NHS Trust for a general porter to join our team at Lister Hospital.
You will have a polite and responsive approach to patients, visitors, and staff, with the ability to work a rotating shift pattern to meet the needs of our service.
Previous experience in a hospital or customer focused role is desirable but not essential as full training is given.
Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond!
Main duties of the job
You will provide a portering service for the Lister and other Trust premises, undertaking general portering duties both of a routine and ad-hoc nature.
The post holder will move patients by bed, wheelchairs, and trolleys, change medical gases, collect blood products, take specimens to the pathology lab, take deceased to the mortuary and full training will be provided. The post holder will also need to be flexible as we are a 24/7 department 365 days of the year.
To collect specimens and x-ray films on a regular basis from all wards and departments, delivering them to the Pathology and Radiology departments respectively. To deliver units of blood and blood products from the Pathology department to the wards and departments.
To change, connect and disconnect medical gas cylinders as and when required by the wards and departments and to be responsible for ensuring medical gas cylinders are stored in a safe and appropriate manner.
Working for our organisation
At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.
We run the following hospitals:
- The Lister Hospital, Stevenage
- New Queen Elizabeth II (New QEII), Welwyn Garden City
- Hertford County, Hertford
- Mount Vernon Cancer Centre (MVCC), Northwood
We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients. We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.
We understand that finding and starting a new job is an important life decision. If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.
We are committed to a positive work life balance for our employees. Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.
Detailed job description and main responsibilities
Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role.
Person specification
Previous Experience
Essential criteria
- Previous experience of working in a related field.
Skills / Ability / Knowledge
Essential criteria
- Must possess good interpersonal skills and be able to demonstrate an ability to communicate at all levels.
- Must have the ability to remain positive and constructive even under pressure.
- Must be confident in giving advice to service users and able to deal calmly and effectively with complaints
Desirable criteria
- Familiar with local knowledge
- Knowledge of Health and Safety requirement
Qualifications/Training
Essential criteria
- English language & maths to GCSE level or equivalent
- Willingness to undertake training necessary for the role
Desirable criteria
- Qualifications credits framework (QCF) or NVQ level 2
Other Requirements
Essential criteria
- Understanding of, and commitment to, equality, diversity and inclusion
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Paul Worbey
- Job title
- Head Porter
- Email address
- [email protected]
- Telephone number
- 01438 285422
- Additional information
Paul Worbey on Lister 01438 285422
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