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Job summary

Main area
Portering
Grade
NHS Afc: Band 2
Contract
Permanent
Hours
Full time - 37.5 hours per week (The post involves working Monday-Friday 10.00-18.00)
Job ref
361-6399091
Employer
East and North Hertfordshire NHS Trust
Employer type
NHS
Site
Lister Hospital
Town
Lister
Salary
£22,383 per annum
Salary period
Yearly
Closing
18/07/2024 23:59
Interview date
01/08/2024

Employer heading

East and North Hertfordshire NHS Trust logo

Porter

NHS Afc: Band 2

Here at  East and North Hertfordshire NHS Trust,

Our mission is:
Providing high-quality, compassionate care for our communities

Our vision to 2030 is:
To be trusted to provide consistently outstanding care and exemplary service

 

Job overview

We are recruiting for a Porter who shares our vision to be trusted to provide consistently outstanding care and exemplary service to our patients.

Are you looking for an opportunity to provide excellent care to our patients?

An opportunity has arisen within the portering department at East & North Hertfordshire NHS Trust for a general porter to join our team at Lister Hospital. 

You will have a polite and responsive approach to patients, visitors, and staff, with the ability to work a rotating shift pattern to meet the needs of our service. 

Previous experience in a hospital or customer focused role is desirable but not essential as full training is given.

Our Values are Include, Respect and Improve. It is important that you understand and refer to our values during your recruitment process and beyond! 

Main duties of the job

You will provide a portering service for the Lister and other Trust premises, undertaking general portering duties both of a routine and ad-hoc nature.

The post holder will move patients by bed, wheelchairs, and trolleys, change medical gases, collect blood products, take specimens to the pathology lab, take deceased to the mortuary and full training will be provided. The post holder will also need to be flexible as we are a 24/7 department 365 days of the year.  

To collect specimens and x-ray films on a regular basis from all wards and departments, delivering them to the Pathology and Radiology departments respectively. To deliver units of blood and blood products from the Pathology department to the wards and departments. 

To change, connect and disconnect medical gas cylinders as and when required by the wards and departments and to be responsible for ensuring medical gas cylinders are stored in a safe and appropriate manner. 

Working for our organisation

At East and North Hertfordshire NHS Trust, we are proud of the range of general & specialist services we provide & our 6,000 or so dedicated staff ensure our patients get the best care. Our ability to be flexible & innovative in the way in which we work and deliver our services to our catchment has never been more important than it is now.

 We run the following hospitals:

  • The Lister Hospital, Stevenage
  • New Queen Elizabeth II (New QEII), Welwyn Garden City
  • Hertford County, Hertford
  • Mount Vernon Cancer Centre (MVCC), Northwood

We have ambitious plans to become an outstanding, patient-led Trust where dedicated staff provide high-quality, compassionate care to our patients.  We continue to undergo significant transformation; our staff & patients are at the heart of delivering this ambitious agenda.

We understand that finding and starting a new job is an important life decision.  If you need reasonable adjustments for a disability, or a life event, such as menopause - so that we can consider your application fairly & to get the best out of you during the selection process, please let us know.

We are committed to a positive work life balance for our employees.  Employees are entitled to seek to work flexible working patterns & we are committed to listen and consider all requests. Such requests, of course, have to be made & considered formally, & will need to be balanced against service needs, but our starting point will always be to find ways to support making them happen.

 

Detailed job description and main responsibilities

Please see the attached Job Description and Person Specification applicant pack for further detailed information regarding this role. 

Person specification

Previous Experience

Essential criteria
  • Previous experience of working in a related field.

Skills / Ability / Knowledge

Essential criteria
  • Must possess good interpersonal skills and be able to demonstrate an ability to communicate at all levels.
  • Must have the ability to remain positive and constructive even under pressure.
  • Must be confident in giving advice to service users and able to deal calmly and effectively with complaints
Desirable criteria
  • Familiar with local knowledge
  • Knowledge of Health and Safety requirement

Qualifications/Training

Essential criteria
  • English language & maths to GCSE level or equivalent
  • Willingness to undertake training necessary for the role
Desirable criteria
  • Qualifications credits framework (QCF) or NVQ level 2

Other Requirements

Essential criteria
  • Understanding of, and commitment to, equality, diversity and inclusion

Employer certification / accreditation badges

NHS Pastoral Care Quality AwardNHS Employers Diversity and Inclusion PartnersVeteran AwareApprenticeships logoNo smoking policyDisability confident employerStep into healthHappy to Talk Flexible WorkingDefence Employer Recognition Scheme (ERS) - Gold

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Documents to download

Apply online now

Further details / informal visits contact

Name
Paul Worbey
Job title
Head Porter
Email address
[email protected]
Telephone number
01438 285422
Additional information

Paul Worbey on Lister 01438 285422

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