Job summary
- Main area
- Admin
- Grade
- Band 4
- Contract
- Permanent
- Hours
- Full time - 37.5 hours per week
- Job ref
- 367-LD&F-7301-C
- Employer
- Hertfordshire Partnership NHS Foundation Trust
- Employer type
- NHS
- Site
- 3 Bowlers Green
- Town
- Harper Lane, Radlett
- Salary
- £25,147 - £27,596 Per ann Pro rata+ 5% of basic salary HCA, min £1,192 - max £2,011
- Salary period
- Yearly
- Closing
- 23/07/2024 23:59
Employer heading
Team Administrator
Band 4
Values Based Screener
At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form.
http://hpft.recruitforvalues.com/
Job overview
We have an exciting opportunity within the LD & Forensic The Team base is at our Kingsley Green site in Radlett and this is where the role would be based.
We are looking to appoint an enthusiastic and hardworking Team administrator for our busy community team. We work Monday-Friday 9-5.
You will provide confidential and efficient and administrative support to the Forensic Team
Main duties of the job
This is a busy and varied role, good interpersonal and organisational skills are required. You will receive training around the Electronic Patient Record system Paris. The successful candidate will need to have experience in the use of audio typing, taking minutes at meetings, the full Microsoft Office suite including outlook and the use of spread sheets.
You will be required to work on your own initiative and demonstrate a willingness to help others and will be a key member of the team. The candidate will be expected to be able to prioritise work and meet deadlines in order to fulfil the requirements of the post. Excellent interpersonal and communication skills are essential combined with an ability to deal with sensitive and potential challenging situations.
You must be able to build effective working relationships, be approachable and with a flexible approach to work. If you feel you have the skills and experience for this post we would love to hear from you!
Working for our organisation
Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.
Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.
The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout:
Our Trust values are:
Welcoming. Kind. Positive. Respectful. Professional.
These values are at the core of who we are, everything we do, and how we do it!
Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?
Then please read on…
Detailed job description and main responsibilities
Job Summary:
The Team Administrator will lead in the provision of comprehensive, professional and effective administrative service to our Forensic Team – the post requements include answering the telephone, note taking, audio typing dictations of patient letters and reports, updating patient records using the Paris system, booking appointments for service users, diary management and daily email management. They will be responsible for updating and setting up systems for administration that help support the service to run smoothly. The post holder will be required to work independently using their initiative, and applying a high degree of confidentiality to all of their work.
All staff should comply with the Trust's Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity.
Job Responsibilities:
- Responsibility for ensuring all correspondence is accurately and appropriately presented.
- E-mail & Diary Management
- Booking service user appointments and sending appointment letters
- Audio-typing of patient letters and reports
- To be highly skilled and experienced in the full range of secretarial work practices and software programs.
- To use appropriate programs on a daily basis to create a variety of documents to meet the diverse needs of the team.
- To transcribe formal minutes of meetings and distribute and store/file as necessary.
- To be responsible for the accurate storage and retrieval of information according to the Data Protection Act 1984 and Freedom of Information Act 2000 and archiving where possible
- Responsible for a number of electronic data bases and filing systems
- To use knowledge and experience to meet the needs of the service by completing tasks on a daily basis
- To update skills as necessary and attend mandatory training.
- To produce and use spreadsheets and be involved in monitoring KPI’s
For a more in-depth Person and Job Description please read the attached document before applying
Person specification
Qualifications/ Education/ Training
Essential criteria
- Intermediate level experience in word/ excel/ powerpoint
- Solid experience in administration
- RSA Level 3/NVQ Level 2 or equivalent
Desirable criteria
- Proficient knowledge of PARIS
- Experience in working in a Mental Health environment
Skills/ Knowledge/ Ability
Essential criteria
- Independent/lone working and team working skills
- Experienced in taking minutes in meetings
- Experienced in diary management to book appointments and meetings
- Audio Typing Skills
Desirable criteria
- Knowledge of medical terminology
Analytical skills
Essential criteria
- Responsibility of maintaining accurate records of patient details, notifying all professionals and agencies involved.
- To be expert at data entry and reporting.
Communication
Essential criteria
- Excellent verbal and written communication skills in person, on telephone, or email
- Good standard of English
- • To be experienced in dealing with people in distress in a calm and confident manner
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Frances Sheehan
- Job title
- Forensic Matron
- Email address
- [email protected]
- Telephone number
- 07956495527
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