Skip to main content
Please wait, loading

Job summary

Main area
STAR WORKER
Grade
NHS AfC: Band 4
Contract
Permanent
Hours
Full time - 37.5 hours per week
Job ref
367-EAN-7309-D
Employer
Hertfordshire Partnership NHS Foundation Trust
Employer type
NHS
Site
Oxford House
Town
Bishops Stortford
Salary
£25,147 - £27,596 per annum pro rata + 5% of basic salary (min £1,192 max £2,011)
Salary period
Yearly
Closing
07/08/2024 23:59

Employer heading

Hertfordshire Partnership NHS Foundation Trust logo

STAR Worker

NHS AfC: Band 4

Values Based Screener

At Hertfordshire Partnership Foundation Trust we are looking for people to join us who share our values and those of the NHS. Before your application can be considered please take part on our online values questionnaire, which you can find below. When you have finished you will be sent a 'completion code' by email, which will be valid for 6 months and required to submit your application form. 

http://hpft.recruitforvalues.com/

 

Job overview

An exciting opportunity for the post of Support, Time & Recovery (STaR) Worker has become available in Oxford House, Bishops Stortford,  Adult Community Mental Health Services, 

You will have experience of working in a community based setting.  You will be responsible for providing care to clients living in the Community experiencing, or recovering from, mental health difficulties, specifically focusing on Recovery principles.

Additional training will be provided where necessary.

Oxford House Adult Community Mental Health Services Team is a well established Team within a Trust with an Outstanding CQC Rating.  Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an exceptional organisation with big ambitions: our aim is to be the leading provider of mental health and specialist learning disability services in the country.

 

Main duties of the job

You will provide support, give time to an allocated group of service users and thus promote their recovery and promote their place in the broader community.

You will positively promote independent living of service users within the community.

You will ensure that service users engage beneficially with the agreed Care Plan and access appropriate services provided on a regular and consistent basis.

You will ensure the service user understands and has a clear pathway of care across sector / agency boundaries with key contact points / named individuals.

You will undertake direct service user work where this is deemed appropriate, and to proactively engage service users in working to achieve their own desired outcomes, in housing related matters, in line with recovery principles, and recorded in their care plans. 

You will respond to urgent situations emergencies or crises using local protocols. 

You would also undertake such other duties as may be determined from time to time within the general scope of the post.

Working for our organisation

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of ‘Outstanding’ from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 3500 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services.

The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout.

Our Trust values are:

Welcoming. Kind. Positive. Respectful. Professional.

These values are at the core of who we are, everything we do, and how we do it!

Would you like to be part of the HPFT family? Would you like work with us to ensure our service users live the fullest lives possible they can? Would you like to be supported in your career to be the best that you can be?

Then please to read on…

Detailed job description and main responsibilities

  • To provide support, give time to an allocated group of service users and thus promote their recovery and promote their place in the broader community.
  • To assist the key worker to assess, plan, implement and evaluate individual service user lead support / recovery plans focusing on providing settled accommodation solutions.
  • Responsible for providing support to the Care Manager in the implementation of a recovery focussed care plan for an allocated number of individual service users.
  • To ensure that service users engage beneficially with the agreed Care Plan and access appropriate services provided on a regular and consistent basis.
  • To positively promote independent living of service users within the community.
  • To enable the capacity of the team to develop a rapport with service users, based upon attentiveness, sensitivity, understanding, compassion and honesty.
  • To develop plans that will enable the provision of practical support to service users and their carers in developing and managing dignity and independence.
  • To enable staff to provide support with daily ‘living of ordinary lives’.
  • To ensure the right information is available to enable staff and service users to gain access to resources, including benefits and welfare rights.
  • To be responsible for reviewing information available to staff and service users for its quality and relevance.
  • To help to identify early signs of relapse by monitoring the service users’ progress, level of functioning and mental state and alert the appropriate staff involved in the service users’ care.
  • To report regularly to the Care Manager and appropriate key workers.
  • To maintain accurate records as required by existing procedures, entering appropriate details on the service users’ case notes / electronic patient records as necessary.
  • To ensure the service user understands and has a clear pathway of care across sector / agency boundaries with key contact points / named individuals.
  • To lead cross-service peer supervision groups of STR Workers.
  • To participate in and be responsible for appropriate elements of staff development as part of STR Team meetings as and when required.
  • To liaise and work in close co-operation with the Team Leader, other mental health professionals, and voluntary and private sector agencies as required, to help ensure that best value services are delivered to the users of STR services.
  • To undertake direct service user work where this is deemed appropriate, and to proactively engage service users in working to achieve their own desired outcomes, in housing related matters, in line with recovery principles, and recorded in their care plans.
  • To respond to urgent situations emergencies or crises using local protocols.
  • To lead on the development of structured and semi-structured group work with service users within the community settings, and to contribute to the research of local need and the development of such groups to meet it.
  • To use information systems including information technology and be willing to undertake appropriate training.
  • To attend and actively participate in training sessions, team / care plan review meetings and supervision as appropriate.
  • To undertake such other duties as may be determined from time to time within the general scope of the post.

Person specification

Qualifications

Essential criteria
  • NVQ level 3 qualification or mental health certificate level 3 or agreement to undertake such training as soon as resources permit
  • NVQ/Mental Health Certificate Level 2
  • Commitment to Continuing Personal Development

Experience

Essential criteria
  • Three years’ experience of providing mental health services from within a team setting, which may be combined with personal lived experience of mental health difficulties

Skills

Essential criteria
  • Ability to create innovative solutions to help empower service users
  • Ability to use structured therapeutic skills, such as solution focussed therapy, or a commitment to acquiring such skills
  • Ability to acknowledge diversity and promote antidiscriminatory practice/equal opportunities
  • An ability to act calmly in emergencies and to respond in a professional manner to stressful and challenging behaviour
  • An understanding of the mental health system
Desirable criteria
  • Basic food hygiene

Employer certification / accreditation badges

Apprenticeships logoMenopause Friendly EmployerAge positiveMindful employer.  Being positive about mental health.Disability confident employerCare quality commission - OutstandingStonewall equality policy. Equality and justice for lesbians, gay men, bisexual and trans people.

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Jackie Stonebrook
Job title
Service Line Lead
Email address
[email protected]
Telephone number
07818011428
Apply online nowAlert me to similar vacancies