HealthJobsUK

Job overview

Job Overview:

1. Ensure patients are booked in a timely way
2. Ensuring theatre capacity is used effectively
3. Line management of the Surgical Booking Team
4. Support and deputise for the Operational Service Manager
5. Management of the outsourcing and insourcing process

What we look for:

• An enthusiastic and friendly person
• Experience in managing a team, and improving administrative processes
• Good knowledge of the NHS and healthcare processes

What we Offer:

• A friendly and successful department within which to progress
• Opportunities for leading service development and change with support from the Operational Service Lead
• Ability to lead on the surgical bookings team for Head & Neck

Main duties of the job

The Head & Neck Department operates across Basingstoke & North Hampshire Hospital, the Royal Hampshire County Hospital, Andover War Memorial Hospital and other satellite clinics. There are five specialties within Head & Neck with over 150 staff. Surgical procedures are booked under ENT, Ophthalmology and Oral and Maxillofacial Surgery by a Surgical Bookings Team made up of 7 staff. These procedures are booked across the three hospital sites. This role would manage the Surgical Bookings Team for Head & Neck and be closely supported by the Operational Service Lead.

The post holder would liaise across the admin and clinical teams in order to ensure streamlined surgical booking processes occur within the team and that our theatre lists are used efficiently to manage our patient waiting lists. The post holder would spend most their time split between Basingstoke and Winchester hospital, with travel to other sites when required.

Working for our organisation

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.