Job summary
- Main area
- Human Resources
- Grade
- Band 3
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 188-THQ1050225
- Employer
- University Hospital Southampton NHS Foundation Trust
- Employer type
- NHS
- Site
- Southampton General Hospital
- Town
- Southampton
- Salary
- £24,071 to £25,674 pa pro rata
- Closing
- 09/03/2025 23:59
- Interview date
- 14/03/2025
Employer heading
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HR Operations Administrator
Band 3
Job overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for a detailed job description of the role.
This vacancy is open only to applicants from Hampshire & Isle of Wight NHS Integrated Care System, which is limited to:
Hampshire and Isle of Wight ICB, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Hampshire and Isle of Wight Healthcare NHS FT, South Central Ambulance Service, or Hampshire Hospitals FT.
Main duties of the job
The HR Operations Team at University Hospital Southampton NHS Foundation Trust (UHS) is excited to offer an opportunity for a customer-focused Administrator to join our dynamic, payroll-focused team.
In this role, you will use the NHS pay system (ESR) to process contractual and pay-related changes, ensuring staff records are accurately maintained and the appropriate contracts are issued. You will also provide high-quality customer service by responding to queries from staff and managers regarding pay, contracts, and terms and conditions.
As part of the wider HR team, you will also support the reception service by conducting ID checks when needed.
We are seeking an individual who:
- Has strong attention to detail
- Is confident using Microsoft Office
- Can work efficiently to meet deadlines in a high-volume environment
- Possesses excellent communication skills for engaging with staff across various departments via email and telephone
This is a fantastic opportunity to grow your administration skills and gain valuable experience in HR operations within a supportive team environment.
All non-clinical roles may involve a mixture of on site and remote working, Specific details and flexible working options can be discussed as part of the interview process.
Working for our organisation
University Hospital Southampton is one of England's largest acute teaching Trusts, offering a wide range of learning and development opportunities to support your career aspirations.
Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalizing your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.
Detailed job description and main responsibilities
Attached you will find the person specification document which provides more detail about the essential and desirable skills and experience needed for this role. We highly recommend you review this document and use it when completing your application as these criteria are used by hiring managers as guidance during shortlisting.
To understand the day-to-day responsibilities in more detail please read the full job description document.
Person specification
Qualifications
Essential criteria
- Good standard of general education (i.e. 5 GCSE’s, including English and Maths, or equivalent level of qualification).
Experience
Essential criteria
- PC literate with in-depth experience of using Windows based applications eg Microsoft Office – Word and Excel together with databases.
Desirable criteria
- Experience of data entry
- Experience in an administrative environment
- Electronic Staff Record (ESR) Experience or a payroll system
- Previous experience in a customer facing role.
Values
Essential criteria
- Able to demonstrate behaviours that meet the Trust Value - Patients First
- Able to demonstrate behaviours that meet the Trust Value - Always Improving
- Able to demonstrate behaviours that meet the Trust Value - Working Together
Documents to download
Further details / informal visits contact
- Name
- Daniel Fox
- Job title
- HR Operations Team Leader
- Email address
- [email protected]
- Telephone number
- 02381206525
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