Job summary
- Main area
- Finance
- Grade
- Band 8a
- Contract
- Permanent
- Hours
- Full time
- Part time
- Job ref
- 188-THQ-HH050724
- Employer
- University Hospital Southampton NHS Foundation Trust
- Employer type
- NHS
- Site
- Southampton General Hospital
- Town
- Southampton
- Salary
- £50,952.00 - £57,349.00 Per Annum or Per Annum (PA) Pro Rata.
- Closing
- 25/07/2024 23:59
- Interview date
- 05/08/2024
Employer heading
Private Patients and NHS Overseas Service Manager
Band 8a
Job overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for a detailed job description of the role.
Main duties of the job
The recruitment team at the University Hospital Southampton NHS Foundation Trust (UHS) are delighted to be able to offer a fantastic opportunity for a customer-focused, friendly and enthusiastic individual, as part of our expanding service. Are you an experienced healthcare manager looking to make a significant impact?
We are seeking a dynamic and strategic Service Manager to oversee the day-to-day operational management and strategic direction of our private patient and NHS overseas services. In this crucial role, you will ensure optimal patient throughput, lead service improvement projects, and manage a dedicated team of administrative and clerical staff.
The ideal candidate will have proven leadership experience, strong project management skills, and a commitment to enhancing patient care. If you are proactive, adaptable, and ready to drive change, we want to hear from you.
Working for our organisation
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.
Specific to this role we are open to discussing flexibility in the hours that you work. Please talk to us at the interview about the flexibility you need, and we will explore what’s possible for the role and service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Detailed job description and main responsibilities
For this role, the key responsibilities are as follows:
• Operational Management: Oversee the effective day-to-day management of services, making decisions and providing solutions to staff to ensure optimal throughput and patient experience.
• Strategic Leadership: Shape and deliver the strategic direction of the Service, identifying areas for improvement and leading projects to enhance resource availability and streamline processes.
• Performance Management: Manage the delivery of speciality and operational targets, negotiating with consultant clinicians to ensure patient activity throughout, and flexing capacity as needed.
•Staff Management: Line manage admin and clerical staff, ensuring effective performance monitoring, absence management, and adherence to Trust policies and values.
We are expecting the post holder to be able to demonstrate their experience in the following:
• Demonstrated capability and capacity for senior-level management of health services, including staff and resource management.
• Proven experience in project management, with the ability to implement policy guidelines and projects from initiation to completion.
• Strong skills in communication, negotiation, and influencing to effectively manage change and resolve incidents.
• Advanced IT skills to manipulate complex datasets, analyse trends, and monitor progress against targets.
Additional requirements include:
• Must be flexible to cover varying shift patterns as required, some weekend working may be required in the future.
• Ability to travel to hospital sites, as necessary for the role; a driving license is advantageous.
Person specification
Qualifications
Essential criteria
- First degree/equivalent professional qualification/equivalent experience
- Leadership training
- Training and experience to Masters’ or equivalent level/post graduate level study
- Leadership training
- Project Management qualification / further training or demonstrates substantial level of project delivery experience
Knowledge and experience
Essential criteria
- Consolidated experience to demonstrate capability and capacity for management of health services at a senior level
- Demonstrable staff and resource management experience across a range of a variety of issues
- Able to facilitate and implement policy, guidelines and projects from initiation to completion
- Demonstrates experience of managing challenging problems by developing practical workable solutions to address them.
- Ability to communicate vision to staff and manage change effectively.
Desirable criteria
- Previous proven experience in a healthcare setting
Values and behaviours
Essential criteria
- Patients First
- Always Improving
- Working Together
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Charlotte McCaskie
- Job title
- Commercial programme manager
- Email address
- [email protected]
- Telephone number
- 07825270108
- Additional information
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