Job summary
- Main area
- Administration
- Grade
- Band 4
- Contract
- 9 months (Fixed Term)
- Hours
- Full time
- Part time
- Job ref
- 188-THQ1150724
- Employer
- University Hospital Southampton NHS Foundation Trust
- Employer type
- NHS
- Site
- Southampton General Hospital
- Town
- Southampton
- Salary
- £25,147 - £27,596 pa or pa pro rata
- Closing
- 25/07/2024 23:59
- Interview date
- 05/08/2024
Employer heading
Endoscopy Flow Coordinator
Band 4
Job overview
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please note this vacancy is only open to applicants from Hampshire & Isle of Wight NHS system, which is limited to Hampshire and Isle of Wight ICB, Southern Health FT, Portsmouth Hospitals University NHS Trust, Isle of Wight NHS Trust, University Hospital Southampton FT, Solent NHS Trust, South Central Ambulance Service or Hampshire Hospitals FT.
Please see below for a detailed job description of the role.
Main duties of the job
The Endoscopy Flow Coordinator is a crucial role within our busy unit, proactively managing the patient flow from admission to discharge within Endoscopy. You will be working within a fast-paced environment that performs Endoscopy procedures on hundreds of patients (both outpatient and inpatient) each week. Working amongst a large team of clinical and administrative staff, you will focus on the smooth running of the unit and its 7 procedure rooms on a daily basis, coordinating as necessary while overseeing the scheduling of patients requiring emergency or urgent inpatient procedures.
Key Responsibilities
- Proactively manage the patient flow from admission to discharge within Endoscopy, working closely with the nursing and clinician teams.
- Make independent decisions of appropriate patients to transfer to Endoscopy from inpatient areas for their procedures as required.
- Provide accurate, updated information on daily activity within Endoscopy. Maintain an effective system for identifying the availability of procedural rooms to ensure that fluctuations in demand, clinical priorities and emergency cases are dealt with effectively and efficiently, escalating concerns to operational management.
- Communicate effectively with the ward teams, Matrons, Divisional Nursing staff, Consultants and their teams, Ward clerks, Trust site coordinators, Care Group Manager, Service Manager, ED staff, other Bed Managers, Admissions and Discharge Unit and patients.
Working for our organisation
As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to.
Specific to this role we are open to discussing flexibility in the hours that you work. Please talk to us at the interview about the flexibility you need, and we will explore what’s possible for the role and service. UHS employees can access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.
Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 20% lower than London and 14 schools rated outstanding by Ofsted.
Detailed job description and main responsibilities
General Duties
- Proactively manage the patient flow from arrival to departure within Endoscopy.
- Provide accurate, updated information on daily activity within Endoscopy. Maintain an effective system for identifying the availability and demand of waiting, procedural and treatment capacity throughout a given day to ensure that fluctuations in demand, clinical priorities and emergency cases are dealt with effectively and efficiently. To implement any planned actions required, liaising as appropriate with managerial, clinical and medical staffing to optimise fluctuations in demand and clinical priorities.
- To gain an awareness of infection risks, preventing the spread to other patients through isolation processes, as guided by the Nurse in Charge.
- Communicate effectively with the ward team, Matrons, Nursing staff, Consultants and their teams, Ward clerks, Trust site coordinators, Care Group Management teams, booking teams and patients.
- Attend and aid the facilitation of the departmental huddles and other meetings as required. Provide accurate information on capacity and how the department is currently preforming against quality indicators and targets. Escalating at other times if necessary.
- To escalate concerns to the Endoscopy Nurse in Charge for patient safety issues.
- Support the coordination with internal and external teams to facilitate patient transport where needed.
- Ensure the effective transition and communication of patient details for inter-hospital transfers.
For additional information, please refer to the job description and person specification.
Person specification
Qualifications / training required
Essential criteria
- Literacy & numeracy skills to GCSE (or equivalent) level
- Educated to NVQ3/Diploma standard or equivalent qualification level or relevant work-based experience
- Competent and experienced in the use of IT, including keyboard skills and Microsoft Office Packages
- Ability and willingness to learn new IT processes and systems
- Ability and willingness to undertake on the job training
- Ability and willingness to undertake on the job training
Desirable criteria
- Courses / further study attended to demonstrate evidence of personal development.
- Evidence of continuing professional development.
- Knowledge of medical terminology
Previous or relevant experience necessary
Essential criteria
- Experience of working in a busy environment.
- Experience of working under high pressure and to deadlines.
- Experience of working under high pressure and to deadlines.
Desirable criteria
- Experience of working in an Endoscopyy Department
- Develop systems to ensure efficient records are maintained for flow analysis
- Proficient in the use of all hospital computerised patient systems.
Values and behaviours
Essential criteria
- Patients First
- Always Improving
- Working Together
Employer certification / accreditation badges
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Ines Pinheiro
- Job title
- Endoscopy Senior Sister
- Email address
- [email protected]
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