Job summary
Employer heading
Speciality Coordinator - Urology
Band 4
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
Job overview
To act as first point of contact for all forms of communication for the Consultants and their team. To monitor the timetable of the consultant team, taking an overview of the co-ordination of outpatient commitments. To communicate appointment and admission related information to patients and/or carers.
To support the administrative pathway ensuring patients are seen within the mandatory waiting time targets.
Main duties of the job
To ensure the success of clinical typing requirements.
To co-ordinate and be responsible for the provision of full secretarial and administrative services to the Consultant and his/her team.
Day to day management of the Consultant’s diary eg organising clinic commitments, arranging appointments and scheduling procedure dates.
To maintain an overview of the consultant and team timetable to ensure full utilization of clinic and theatre availability.
To arrange special investigations and action other issues arising from clinic appointments, ensuring that all tasks are dealt with in order according to their urgency.
Working for our organisation
Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.
Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.
We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.
The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.
Detailed job description and main responsibilities
Fully detailed job description and main responsibilities are included within the attached job description and person specification.
Person specification
Training and Qualifications
Essential criteria
- Good standard of general Education including English Language, maths of GCSE or equivalent
- Previous NHS Experience
Desirable criteria
- NVQ2 or equivalent plus relevant experience
- Formal secretarial/senior administration training
Experience and Knowledge
Essential criteria
- Experience in supervising a team
- Experience/ Knowledge of the 18 week pathway
- Able to demonstrate from previous employment history evidence of job related achievements and success
Desirable criteria
- Previous experience of using databases
- NHS experience in an Acute Trust
- Good insight into the importance of NHS performance and quality standards
Skills and Ability
Essential criteria
- Good verbal and written communication skills
- Ability to motivate staff
- Computer skills to include, Excel, Powerpoint and Word.
Desirable criteria
- Ability to analyse complex situations and make appropriate decisions
Other specific requirement
Essential criteria
- Application Form completed in Full
Desirable criteria
- Flexible to change
Documents to download
Further details / informal visits contact
- Name
- Sarah West
- Job title
- Deputy Operations Service Manager General Surgery
- Email address
- [email protected]
- Telephone number
- 07770811028
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