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Job overview

This role is only open to applicants that currently work within an NHS Trust within the Hampshire and Isle of Wight Integrated Care System (HIOW ICS).

An exciting opportunity has arisen to join our friendly pre-assessment team on the Basingstoke site. 

The post holder will work as part of the Pre-Assessment Administrative Team to ensure the smooth running of the administrative workload:

·         Responsible for attending/ discharging patients coming into the unit onto the relevant computer systems

·         Entering data onto the Hospital IT systems; PMS/Patient centre / Nexus 

·       Taking phone calls and dealing with any queries or transferring the calls the relevant people or Departments

·         To file all paperwork and request any outpatient appointments.

·         To collect /transfer and track notes 

• Any other clerical duties deemed necessary 

Main duties of the job

Who we are:

The pre-assessment service supports patients awaiting elective (planned surgery).

We are a friendly and supportive team, who pride ourselves on our attentive, caring and responsive service offered to patients. 

A friendly manner, excellent communication skills and team working approach are a must. As the first person to greet patients on arrival into the department, the post holder will responsible for ensuring our values are upheld at all times. 

Being able to work under pressure and prioritise workload are key requirements of the post. 

Working for our organisation

Our vision is to provide outstanding care for every patient. Patient care is at the heart of what we do at our three sites: Basingstoke and North Hampshire Hospital, Royal Hampshire County Hospital in Winchester and Andover War Memorial Hospital. Hampshire Hospitals NHS Foundation Trust provides medical and surgical services to a population of approximately 600,000 people across Hampshire and parts of West Berkshire.

Our cultural ambition is to have a culture that places people at the heart of all we do, where we all belong, and where learning, improvement and excellence thrive.

We provide specialist services to people across the UK and internationally. We are one of only two centres in the UK treating pseudomyxoma peritonei (a rare form of abdominal cancer) and we are leaders in the field of tertiary liver cancer and colorectal cancer.

The trust employs more than 9,000 staff and has a turnover of over £500 million a year. As a Foundation Trust, we are directly accountable to our members through the governors. The Council of Governors represent the interests of their constituencies and influence the future plans of the Foundation Trust.