Job summary
- Main area
- Medical Rostering
- Grade
- NHS AfC: Band 5
- Contract
- Fixed term: 23 months (February 2027)
- Hours
- Full time
- Flexible working
- Job ref
- 318-25-T0034
- Employer
- Gloucestershire Hospitals NHS Foundation Trust
- Employer type
- NHS
- Site
- Victoria Warehouse
- Town
- Gloucester
- Salary
- £29,970 - £36,483 per annum
- Salary period
- Yearly
- Closing
- 30/01/2025 23:59
- Interview date
- 11/02/2025
Employer heading
Operational Support Officer Medical Rostering, Band 5
NHS AfC: Band 5
Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.
As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.
As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.
By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.
Job overview
The role of a Project Support Officer is key to the success of our Trust’s implementation of a Medical rostering solution. The Project Support Officer will support the Senior Project Manager and Operational Support Manager in delivering the Medical rostering implementation project to tight deadlines while maintaining quality and managing risk.
The successful candidate will play a key role in the successful delivery of Medical Rostering at Gloucester Hospital Trust providing support the implementation and rollout of Medical Rostering across Gloucester Hospitals Trust medical workforce across both acute hospitals (Gloucester Royal and Cheltenham General), enabling the Trust to continue its successful modernisation of clinical services and Journey Towards Outstanding.
You will have a very strong background supporting digital projects within healthcare and have a good, understanding of IT and clinical applications. You will be a meticulous planner, and have high-level communication and engagements skills with ability to delivery training to clinicians, administrators and managers on the use of the new medical e-rostering platform.
Additional contract details: Fixed term until February 2027
Interview date: The proposed interview date is: 11th February
Main duties of the job
1. Support the Senior Project Manager and Operational support manager to achieve the projects objectives, benefits and KPIs.
2. Support the Medical Rostering Team to develop, implement and streamline high quality service delivery
3. Support the Medical Rostering Team in systems development and integration
4. Continuous Stakeholder engagement across all clinical and corporate divisions
5. Maintain detailed and high-level project plans.
6. Manage project risks within tolerance and escalate to Project Manager where appropriate
7. Schedule meetings, creating relevant agendas and associated documentation
8. Maintain and Update project records and reports.
9. Delivery three levels of training on the Medical e-Rostering Platform:
- User
- Administrative
- Managers
Working for our organisation
It is expected that all employees uphold the values of the organisation as our values underpin everything we do and describe the way we expect our staff to behave towards our patients, families and carers and between each other. We have the following three values:
1. Caring
Patients said: "Show me that you care about me as an individual. Talk to me, not about me. Look at me when you talk to me."
2. Listening
Patients said: "Please acknowledge me, even if you can't help me right now. Show me that you know that I'm here."
3. Excelling
Patients said: "Don't just do what you have to, take the next step and go the extra mile
Detailed job description and main responsibilities
General Duties
1. Promote and carry out Project Management best practices, in line with PRINCE2
2. Keep up to date with relevant technologies, new techniques and developments that might occur.
3. Contribute to effective team-working
4. Ensure working procedures are properly documented and maintained.
People
1. Develop and maintain effective relationships with key members of staff throughout the Trust and the wider health community;
Support other colleagues engaged in the delivery of the Medical rostering implementation project
Person specification
Qualifications, Knowledge and Experience
Essential criteria
- Qualification and/or experience equivalence to Degree Level
- Experience supporting projects
- Ability to communicate effectively
Desirable criteria
- Medical Rostering experience
- Advance ICT Skills
- Relationship Management experience
Employer certification / accreditation badges
Documents to download
Further details / informal visits contact
- Name
- Steven Aughton
- Job title
- Operational Manager Medical Rostering
- Email address
- [email protected]
- Telephone number
- 0300 422 8100
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