Job vacancy: Medical Secretary-Cote/Stroke, Band 3, Gloucestershire Hospitals NHS Foundation Trust, Gloucester

Job summary

Main area: Cote/Stroke
Grade: NHS AfC: Band 3
Contract: Permanent
Hours: Full time - 37.5 hours per week
Job ref: 318-24-MED-T1954

Employer: Gloucestershire Hospitals NHS Foundation Trust
Employer type: NHS
Site: Gloucestershire Royal Hospital
Town: Gloucester
Salary: £24,071 - £25,674 per annum
Salary period: Yearly
Closing: 05/12/2024 23:59

Medical Secretary-Cote/Stroke, Band 3

NHS AfC: Band 3

Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.

As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.

As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.

By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.

Detailed job description and main responsibilities

The Medical Secretary is responsible for:

-Providing a comprehensive secretarial and administrative service to the medical staff and their supporting team.

- Providing cover for colleagues in their absence to maintain service levels

- Ensuring excellent communication is provided to patients, relatives, general practitioners and other hospital staff to ensure a proficient, high-quality service for patients and clinicians.

- Ensuring all clinics are used to their full capacity and that any vacant slots are fully utilised and acted upon, including informing the Booking Office, to maximise capacity

-Regularly informing the Secretary Supervisor about progress and flags up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc

- Managing the pathway for patients referred in under the two-week wait ensuring they are monitored to minimise/avoid breach

- Carrying out regular review and administrative validation of the clinician’s Return Outpatient Wait list

- Supporting the achievement of Trust performance by ensuring administrative standards are met e.g., typing times, test results passed to clinician and any potential 52-week breaches are escalated to the clinician, secretarial supervisor or AGM/DGM to avoid breach.

- Ensuring all clinic cancellations/alterations are dealt with efficiently and in line with the Trust’s 8 week annual/study leave policy.

Please see attached Job Description for a more detailed breakdown of the role and responsibilities.

Person specification

Experience

Essential criteria

Appropriate experience in a hospital or office environment

Desirable criteria

Experience of working as a secretary
Understanding and previous experience in medical terminology

Qualifications

Essential criteria

GCSE English and Maths at Grade C or above, or equivalent
IT experience of Microsoft Office packages

Desirable criteria

Typewriting / word processing RSA Level 3 or equivalent practical experience
NVQ in Administration level 2

Knowledge, Skills, Abilities

Essential criteria

Personally resilient and able to manage complexity and work in an ambiguous or changing environment.
Able to prioritise own workload and that of others as appropriate
Good command and understanding of English, punctuation and grammar

Desirable criteria

Knowledge and awareness of health and safety issues, risk management, and data protection act

The health and wellbeing of our staff and patients remains the priority of the Trust. Vaccination remains the best chance we have of conquering COVID and the Trust encourages everyone to take up this offer.

Please note, this vacancy may close as soon as sufficient applications have been received, so please apply as soon as possible if you are interested. The Recruitment Team are unable to accept any applications after the position has closed on NHS Jobs.

Committed to safeguarding our community

If applicable for the post, all successful candidates will be required to pay for their own Disclosure and Barring Service (DBS) check. The cost will be £29 (standard checks) or £46 (enhanced checks), and will be recovered through two instalments from the candidate's salary. Please contact [email protected] for further information.

The Trust is a safeguarding employer committed to the safeguarding and promotion of welfare of children, young people and vulnerable adults and expects staff and volunteers to share this commitment. The Trust is committed to safe recruitment practices to protect children and vulnerable adults, and any appointment will be subject to satisfactory clearance. As part of the organisation's commitment to Safer Recruitment, candidates may request copies of relevant policies and procedures by contacting the Recruitment Team at [email protected]

Committed to supporting service personnel

As part of our commitment to support Service Personnel, Gloucestershire Hospitals NHS Foundation Trust, in collaboration with the Career Transition Partnership, offer a Guaranteed Interview Scheme for all qualifying Service and Ex-Service Personnel. To qualify for a guaranteed interview, candidates must meet the essential criteria for the post and be either a current member of the Armed Forces, or be within the two year period of resettlement. If this applies to you please email the job reference number and your AR number to the Recruitment Team at [email protected]