Job summary
Employer heading
Medical Typist / Admin Assistant - Cardiology, Band 2
Band 2
Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.
As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.
As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.
By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.
Job overview
The position is part time 26.5 hours per week (maternity cover).
An opportunity has arisen for a motivated, well organised, committed individual to join the Cardiology Admin & Secretarial Team.
The job is in an extremely busy yet friendly Team. The successful candidate will join a highly motivated and hard working team based at Gloucestershire Royal Hospital.
Main duties of the job
The post-holder will provide an efficient, confidential and professional service to the medical staff and their supporting team. This will include audio typing and general administrative support to enable provision of patient care and speciality services. Good communication with patients, relatives, general practitioners and other hospital staff is essential to ensure a proficient, high-quality service for patients and clinicians. The post-holder will be expected to work as part of the Cardiology team but also support the secretarial team as needed.
Working for our organisation
Gloucestershire Hospitals NHS Foundation Trust is the largest employer in the county and with over 8,000 staff, we are one of the largest NHS trusts in the UK. We offer a generous annual leave allowance, excellent bank rates, access to the excellent NHS Pension Scheme, discounts for local shops, restaurants and services, access to our health and well-being hub, access to our two on-site nurseries, flexible working options, discounted public transport, reward and recognition schemes, exercise and activity classes and membership to our popular hospital choir.
Detailed job description and main responsibilities
The medical typist / admin assistant is responsible for:
- Providing a comprehensive audio typing and administrative service to the medical staff and their supporting team.
- Undertaking routine office duties including electronic note tracking, photocopying, filing of correspondence and results and maintenance of records
- Managing the mail for the unit.
- Providing cover for colleagues in their absence to maintain service levels
- Ensuring excellent communication is provided to patients, relatives, general practitioners and other hospital staff to ensure a proficient, high-quality service for patients and clinicians.
- Regularly informing the secretarial supervisor about progress and flags up as a matter of urgency any issues, for example, capacity or delays due to internal or external factors, difficult queries from patients, etc.
- Supporting the achievement of Trust performance by ensuring administrative standards are met e.g., typing times, test results passed to clinician and any potential 52-week breaches are escalated to the clinician, secretarial supervisor or AGM/DGM to avoid breach.
Person specification
Qualifications
Essential criteria
- Educated to GCSE Grade C or above in literacy and numeracy
- Proficient Keyboard Skills
- Computer literate
- Typewriting / word processing RSA level or equivalent practical experience
Experience
Essential criteria
- Audio Typing
- Office Experience
Desirable criteria
- Previous medical/ hospital/ NHS experience
- Understanding and previous experience in medical terminology
Knowledge/ Skills
Essential criteria
- Good command and understanding of English, punctuation and grammar
- Team Worker
- Good communication and social skills
Desirable criteria
- Knowledge of NHS systems
Documents to download
Further details / informal visits contact
- Name
- Stacey Webb
- Job title
- Deputy General Manager
- Email address
- [email protected]
- Telephone number
- 0300 422 6540
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