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Job summary

Main area
SARC Crisis Worker
Grade
NHS AfC: Band 5
Contract
Permanent
Hours
Part time - 2 hours per week
Job ref
327-24-644
Employer
Gloucestershire Health and Care NHS Foundation Trust
Employer type
NHS
Site
Hope House Sexual Assault Referral Centre
Town
Gloucester
Salary
£28,407 - £34,581 per annum pro rata
Salary period
Yearly
Closing
11/08/2024 23:59
Interview date
16/08/2024

Employer heading

Gloucestershire Health and Care NHS Foundation Trust logo

Out of Hours SARC Crisis Worker

NHS AfC: Band 5

We love what we do and we think you will, too!

At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county. 

We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding careWe put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.

We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.

Our application process aims to understand each candidates knowledge, skills and experience.  We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.

It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC.  We discourage over reliance on AI-generated as it will lessen your chances of success in securing an interview with us .

 

Job overview

Hope House Sexual Assault Referral Centre (SARC) is a service in Gloucestershire offering emotional and practical support; as well as forensic medical care, to anyone who has been raped or sexually assaulted. 

Victims are offered support based on their individual needs and can access the service via the Police and other professionals. Victims can also contact the SARC directly to arrange an appointment without Police involvement.

We are looking for a motivated individual to join our team as an Out-of-Hours Crisis Worker. 

The role of a Crisis Worker exists to provide initial crisis intervention and support to those attending the Sexual Assault Referral Centre (SARC); based at Hope House Sexual Health Clinic, Gloucestershire Royal Hospital.

The post holder will be available to be on-call at night, weekends and bank holidays;  and will have a full driving license. The post holder must be able, when on-call to attend the SARC premises within 90 minutes of call-out. 

Main duties of the job

Main duties include:

  • To provide 24-hour support to victims of sexual abuse; who may or may not wish to make a report to the police.
  • To provide support and information, both in person and over the phone, to enable victims to make informed decisions in relation to medical care, forensic examination and police involvement.
  • To inform victims about the self-referral service and the choices available; ensuring that they are supported and informed in a sensitive and appropriate way.
  •  To advocate for the victim when needed, ensuring that their dignity, wishes and beliefs are respected and that they are involved in a shared decision-making process. This will include liaising with the Police and third-party organisations.
  • To provide support to the Sexual Offences Examiner, during the Forensic Medical Examination.
  • To assist with the collection of forensic samples, ensuring continuity and chain of evidence are maintained.
  • To undertake a Forensic Medical Examination at any location outside the SARC, in order to meet the victims needs (ie, hospital).
  • To forensically clean the examination suite to maintain the forensic integrity of the SARC; in accordance with the ISO 15189 FSR Accreditation.
  • The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

 

Working for our organisation

We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust. 

The annual NHS Staff Survey  gives our people the opportunity to tell us about their experience working at the TrustFor the 2023 survey just over 2800 colleagues gave us their views (58.5%).   It was great to see from the results that colleagues are saying that:

  • 89.7% believe they are making a positive difference to patients/service users; 
  • 73.3% would recommend the organisation as a place to work; 
  • 82.4% agree that care of patients and service users is the organisations priority;
  • 76.7% would be happy with the standard of care for a friend or relative     

Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.

Detailed job description and main responsibilities

The post holder will receive and respond to telephone enquiries, via the SARC 24-hour advice line. They will provide support to victims of sexual abuse; as well as to their friends and family. They will carry out assessments and refer on to appropriate support agencies. 

The post holder will act as an advocate for victims attending the centre; empowering them to feel in control and where applicable, supporting them during the Forensic Medical Examination process. The post holder will ensure a standard of DNA decontamination between forensic cases.

Please refer to the Additional Information attachment before submitting your application

Person specification

Qualifications

Essential criteria
  • Educated to degree level or equivalent relevant experience

Experience

Essential criteria
  • Experience of working with vulnerable people, in a healthcare or victim support setting
  • Experience of working with victims of crime
Desirable criteria
  • Working knowledge of mental health

Knowledge

Essential criteria
  • Knowledge of Domestic Violence or Sexual Violence, through statutory or voluntary groups
  • Knowledge and understanding of safeguarding policies

Employer certification / accreditation badges

Veteran AwareApprenticeships logoNo smoking policyPositive about disabled peopleAge positiveDisability confident leaderImproving working livesCare quality commission - GoodArmed Forces Covenant Gold AwardMindful employer.  Being positive about mental health.NHS Pastoral CareStep into healthNational Preceptorship for Nursing Quality Mark

Applicant requirements

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.

Documents to download

Apply online now

Further details / informal visits contact

Name
Ava Carpenter
Job title
SARC Service Manager
Email address
[email protected]
Telephone number
0300 421 8400
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