Job summary
Employer heading
Countywide Directorate Business and Governance Lead
Band 7
We love what we do and we think you will, too!
At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county.
We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.
We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.
Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.
It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated as it will lessen your chances of success in securing an interview with us .
Job overview
Are you values led with a passion for governance? Are you a business or project manager, with NHS experience, looking for a new and exciting role that will contribute to the development and improvement of services?
The Countywide Directorate at Gloucestershire Health and Care is recruiting to a new Business and Governance lead having successfully piloted the role through a Graduate Management Trainee Scheme placement.
The key objective of the role is to provide comprehensive business oversight and service improvement leadership with and to the Service Director. Working closely with the directorate Senior Leadership Team to ensure effective monthly governance reporting, delivery of the directorate’s business plans and overseeing development projects for the directorate.
Main duties of the job
· To provide oversight and monitoring of the directorate’s business plan, to assure delivery of the objectives, alongside the Service Director and Deputies.
· To assist with the delivery of key directorate service developments, alongside service leads reporting to the Service Director and Deputies, which will include quality improvement and project management approaches.
· To support the Service Director with the monthly governance cycle in terms of directorate reporting, assurance and monitoring. This will include accessing and interpreting data sets from a variety of systems, linking with corporate partners to develop more agile methodology, tracking complaints and the clinical audit programme, and actively seeking updates and assurance from service leads.
· To be responsible for the co-ordination of the directorate development programme, including drafting agendas, organising speakers, preparing presentations, facilitating and leading discussions towards achievement of the business objectives.
Working for our organisation
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
- 89.7% believe they are making a positive difference to patients/service users;
- 73.3% would recommend the organisation as a place to work;
- 82.4% agree that care of patients and service users is the organisations priority;
- 76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
Detailed job description and main responsibilities
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Person specification
Qualifications
Essential criteria
- Business/administration/management - or relevant qualification OR demonstrable equivalent experience gained through work based practice and development.
- Quality Improvement training e.g. QSIR, GHC bronze/silver
Desirable criteria
- Accredited Project management qualification e.g. PRINCE 2
Experience
Essential criteria
- Experience in healthcare as a senior administrator or business manager with project management aspects of the role
- Experience of quality improvement and/or service improvement
- Ability to project manage complex and diverse programmes
- Ability to analyse, interpret and compare complex data with a range of factors/options.
- Ability to synthesise complex information in order to write briefings and reports, often at short notice.
- Knowledge and experience of managing complex stakeholder groups
- Experience of developing others through the dissemination of information and training
Skills
Essential criteria
- Administrative skills including the highly competent use of IT Microsoft Office in Word, Excel, PowerPoint, Outlook, Visio, OneDrive, Sharepoint etc.
- Ability to handle and deal with sensitive and confidential information with discrete and absolute professionalism.
- Excellent verbal and written communication skills.
- Proven experience of dealing competently with complex scenarios and/or items of a commercially sensitive nature.
- Ability to travel throughout Gloucestershire to all of our services for meetings, conferences, seminars etc.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Charlotte Tucker
- Job title
- Countywide Service Director
- Email address
- [email protected]
- Telephone number
- 07580 482 928
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