Job summary
Employer heading
Facilities Manager
Band 5
We love what we do and we think you will, too!
At Gloucestershire Health and Care NHS Foundation Trust (GHC), we provide joined-up mental health, physical health and learning disability services to people of all ages across Gloucestershire. We run community hospitals and provide care and support in people’s own homes and in a range of other locations across the county.
We are on a mission to enable people to live the best life they can and we have a vision to work together to provide outstanding care. We put people at the heart of our services, focusing on personalised care by asking ‘what matters to you’.
We’re passionate about making sure that everyone can contribute to achieving our mission and we are continually working to support healthy and happy high-quality teams in all areas of the Trust.
Our application process aims to understand each candidates knowledge, skills and experience. We have found that candidates that use AI to generate their answers can lack specificity and fail to address key criteria outlined in the job description.
It is really important to personalise your application to convey your individual skills, knowledge, and experiences effectively and for us to understand why you are applying for this role with GHC. We discourage over reliance on AI-generated applications as it will lessen your chances of success in securing an interview with us .
Job overview
An exciting opportunity has arisen for a dynamic and euthanistic individual to join the Facilities team at Gloucestershire Health and Care Trust. The successful candidate will be responsible for overseeing and taking the lead to effectively manage all facilities related services within the Cheltenham locality.
The post holder will be responsible for the following:
· Achieve Trust objectives through the effective management, monitoring and utilisation of staff and financial resources.
· Manage the provision of high quality, cost effective Facilities Service which provides customer focused services to Trust premises.
· Ensure that services provided are compliant with statutory standards and recognised safe practices.
· Plan, develop and improve Facilities Services and workforce requirements based on engagement with key stakeholders and with a patient centred approach.
· To be responsible for the line management, training and development of all grades of Facilities staff.
Main duties of the job
· Responsible for management of locality staff, including recruitment, induction, personal development reviews, personnel record keeping, training and development to ensure staff can perform their duties effectively and safely.
· Ensure suitable cover in the event of staff shortages and prioritise work demands accordingly ensuring that clinical areas remain the priority..
· Demonstrate a working knowledge of Human Resources policies which enables the post holder to manage staff attendance, grievances, conduct and performance issues in accordance with Trust policies.
· Manage and prioritise own workload.
· Provide a proactive and responsive service to potentially fast changing situations e.g. outbreak cleans, staffing issues and discharge cleans with a hands on approach where necessary.
· Respond to informal and formal feedback from a variety of sources and support and action improvements wherever possible. This could include Environmental Health Officer advice, CQC guidance and patient feedback.
· Work with senior managers to implement and govern change management processes when required.
· Support the review, update and implementation of department and Trust policies. Cascade and provide the information to all staff in a timely manner.
Working for our organisation
We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust.
The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that:
- 89.7% believe they are making a positive difference to patients/service users;
- 73.3% would recommend the organisation as a place to work;
- 82.4% agree that care of patients and service users is the organisations priority;
- 76.7% would be happy with the standard of care for a friend or relative
Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work.
Detailed job description and main responsibilities
The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.
Please refer to the Additional Information attachment before submitting your application.
Person specification
Qualifications
Essential criteria
- Management qualification to degree level or significant experience in a similar post.
Desirable criteria
- Food Hygiene Certificate
- IOSH Managing Safety Qualification
- British Institute of Cleaning Science Qualification/NVQ Cleaning Services Level 3 or equivalent
Other Requirements
Essential criteria
- Driving licence
Knowledge
Essential criteria
- Knowledge and understanding of NHS National Standards related to food and cleaning
- Knowledge of Health & Safety regulations/procedures.
- Knowledge of COSHH.
- Knowledge and understanding of managing budgets and resources.
- Experience of monitoring staff performance and dealing with complex HR issues
- Able to implement a range of HR policies and procedures.
- Knowledge and understanding of infection control measures.
Desirable criteria
- Membership of an appropriate professional body such as the AHCP (Association of Healthcare Cleaning Professionals), HCA (Hospital Caterers Association)
Experience
Essential criteria
- Significant experience of co-ordinating and planning duty rotas/work schedules.
- Significant experience of managing staff including monitoring performance and HR related processes
- Significant experience of managing facilities functions
- Working knowledge of Microsoft Office packages e.g. Word, Excel, PowerPoint, Publisher and Outlook
Desirable criteria
- Significant experience of working in a healthcare environment
- Significant Experience in providing staff training
Skills
Essential criteria
- Ability to undertake all statutory and mandatory training including Prevention and Management of Violence and Aggression (PMVA)/Positive Behavioural Management (PBM)/Breakaway (subject to Occupational Health clearance)
- Effective communicator with the ability to motivate with persuasion, co-operation and negotiation.
- Ability to stay calm and to provide consistent service delivery under relentless pressure.
- Good interpersonal skills.
Applicant requirements
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Luke Swarbrick
- Job title
- Deputy Head of Facilities Operations
- Email address
- [email protected]
- Telephone number
- 07919174514
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