Job summary
- Main area
- Trading
- Grade
- Non AfC
- Contract
- Fixed term: 6 months
- Hours
- Part time - 18 hours per week
- Job ref
- Trac ID 6399234
- Employer
- Havens Hospices
- Employer type
- Voluntary Sector
- Site
- Trading Wickford Office
- Town
- Wickford
- Salary
- £11,700 £11,700.00 per annum.
- Salary period
- Yearly
- Closing
- 17/07/2024 23:59
Employer heading
Operations Officer - Trading
Non AfC
Job overview
This role will offer crucial support for our Charity's Trading division, managing the operational logistics and maintenance for all trading and retail areas of the Charity's business, whilst deputising for the Trading Operations Manager, as required.
Main duties of the job
The main duties of this role will be to ensure that the shops have the right support in place to operate. There is a responsibility for supporting all maintenance and logistics across the business and ensuring all transport is checked and documents in place to ensure road legal.
Stock rotation is key, fixture storage is kept to a minimum, and that all goods and points of sale are distributed efficiently.
Working for our organisation
Havens Hospices provides specialist care and support for people of all ages who are living with incurable conditions and their families. Our specialist team offers a wide range of care and support options for patients and their loved ones, based on their needs and wishes. This can be in the comfort of their own home, in the hospices – Fair Havens for adults or Little Havens for children - or a combination.
Working at Havens Hospices allows you to give the gift of time to families, creating memories. Although you may not be giving direct care to our patients, your contribution will have an immediate effect on our care services.
In return for your expertise and passion, you will receive a competitive salary package, and most of all, by making the most of every day you work at Havens Hospices you’ll be helping us continue ‘Making every day count’ for those who need us most.
At Havens Hospices we are committed to safeguarding and promoting the welfare of our employees and patients and expect all colleagues to share this commitment.
We value diversity and welcome applications from all sections of the community.
Detailed job description and main responsibilities
- To be responsible for, supporting maintenance and logistics across the business.
- Ensure all transport is checked and documents in place to ensure road legal.
- To ensure that logistics and travel arrangements in place to support strategic growth of Popup and local events.
- To ensure that shops are supported through stock rotation.
- To ensure fixture storage is kept to a minimum in container. .
- To ensure that New Goods and Point of Sale is distributed across the network of shops
- To ensure that daily / weekly / monthly / annual maintenance checks are carried out and documented.
- To ensure maintenance issues are recorded, jobs prioritised and managed effectively.
- Deputise for the Operations Manager, as an when required.
- To ensure that maintenance and logistics staff are deployed effectively to manage shops.
- To ensure that maintenance and logistics staff are trained and supported in carrying out their roles.
- To ensure the knowledge of maintenance staff is current and up to date with legislation.
- To support the recruitment new maintenance and logistics staff as required
- To ensure risk assessment and management systems are in place that ensure the safety of staff and customers.
- To ensure compliance with all current legal standards with regard to safety including (but not limited to) electrical, gas & fire
- To ensure that all HHT staff are trained to the required standard on compliance issues.
Person specification
Skills
Essential criteria
- Full UK Driving Licence and Access to Own Vehicle
Education and Experience
Essential criteria
- GCSE, or equivalent, in English and Mathematics
- Excellent written and oral communication skills.
- Demonstrable experience working as an Office Administrator.
- Sound knowledge of MS Office applications (Outlook, Word, Excel, PowerPoint)
- Excellent organisation and time-management is paramount to keep our expanding operation working efficiently and cohesively.
Desirable criteria
- Project planning, Logistics and operations experience.
- Knowledge of EPOS Software and accounting software. Ideally Sage
- Front of House experience
- Experience in supervising a small team and decisions for business needs in the absence of a manager. Ie Manager
- Minute taking in meetings or investigations/ disciplinaries.
Employer certification / accreditation badges
Applicant requirements
You must have appropriate UK professional registration.
This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.
Documents to download
Further details / informal visits contact
- Name
- Emily Johnson
- Job title
- Operations Manager
- Email address
- [email protected]
- Telephone number
- 01268760444
- Additional information
Mobile - 07727 684620
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